Alongside the private tuition I do in English and Maths for Years 7-11, I volunteer for Action Tutoring: a charity that unlocks the potential of children and young people who are facing disadvantage. I currently teach English Language GCSE via a virtual classroom to a group of Year 10 pupils in Stockport.

1 Extra Word helps businesses do better marketing by taking your business personally. We write copy...like one person writes to his Mum. We approach problems...like one person helps her friend. We deliver projects... like one person delivers groceries to their neighbour. It's like marketing, but one-to-one. Done by people. To people. With people. For people. We call it marketing business human.

Theatre reviewer and one of the sub editors for leading online theatre publisher

Authoring. Knowledge based.

Unilever Global PRM From early 2017, I was based predominately at Unilever, working within the Programme Team to onboard the primary markets onto the global Tech Stack that had been created to deliver best in class 121. The role was far from a typical Agency Client Partner and would involve moving databases, recreating comms programmes. inducting new partners, building new processes (and improving upon them in-flight), training people on these processes and creating a global, repeatable… Show more Unilever Global PRM From early 2017, I was based predominately at Unilever, working within the Programme Team to onboard the primary markets onto the global Tech Stack that had been created to deliver best in class 121. The role was far from a typical Agency Client Partner and would involve moving databases, recreating comms programmes. inducting new partners, building new processes (and improving upon them in-flight), training people on these processes and creating a global, repeatable model that would become self-servicing.And those were just the known elements – this was the first time anything of this scale had been attempted - and key to my input was the coordination and communication with the multiple stakeholders with varying skill sets at all levels of Unilever and partner agencies DovePrior to this, I worked with a CRM Strategist and Data Planner, to build the framework for the entire customer journey of Dove's piloted CRM Programme, Together. Covering the how and the why for each stage - from prospecting to welcome, through to inlife, engagement and cross-sell, along with strategies for using rewards and incentives and reactivation - the 350 page Playbook was completed in 4 monthsRoyal Mail MarketReach I was initially brought into Havas helia on a 4 month contract to deliver the last campaign created by the Agency for the Royal Mail’s B2B ‘Mailmen’ sub brand, before the business was being consolidated into the Saatchi Group Show less

Joined as BD to run the fully integrated £2.2 million British Gas DR and CRM account. Built new account team of 10. Teamed with the new senior leads brought in for Planning, Data Planning and Creative and turned around client satisfaction to the highest level in its tenure whilst increasing billings to over £3million Partnered with another BD to help cover departmental responsibility during Head of Acct Management’s maternity leave. Formally promoted to Business Partner and Deputy Head… Show more Joined as BD to run the fully integrated £2.2 million British Gas DR and CRM account. Built new account team of 10. Teamed with the new senior leads brought in for Planning, Data Planning and Creative and turned around client satisfaction to the highest level in its tenure whilst increasing billings to over £3million Partnered with another BD to help cover departmental responsibility during Head of Acct Management’s maternity leave. Formally promoted to Business Partner and Deputy Head of Account Management soon after her return in 2013. Managed the resource impact to the Agency - pastorally, financially and logistically - created by the loss of a high value account. Developed vision and values for department and brought back its own Away Day after a 7 year absence Show less

Looking after ING Direct, COI, Not for Profit amongst others

AA Breakdown and Insurance, BTCellnet and British Gas amongst others

Orange and OnDigital