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Building an analytics team at Audible. Love software, design and doing interesting and rewarding work? And you can put together a mean data visualization? Come join us!
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Head Of Product AnalyticsAudible, Inc. Nov 2019 - PresentNewark, Nj, Us -
Director, Product AnalyticsAudible, Inc. Sep 2017 - Nov 2019Newark, Nj, Us📊 Managing a team of four to provide analytics for product/UX stakeholders and senior leadership. Our work focuses on engagement and retention strategies for subscribed members, largely around product feature insights, fall-out paths, and RCT test design strategy for launches. Leveraging data science models to estimate and target addressable markets and examine downstream impact. Providing guidance on problem solving approaches for the team, establishing the engagement model with stakeholders and managing the team backlog.
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Customer Insights AnalystAudible, Inc. Jan 2016 - Aug 2017Newark, Nj, Us🔬 Managed a team of two to provide analytics for marketing stakeholders and senior leadership. Our work focused on engagement and retention strategies for subscribed members, largely around memberbase trends, retention and churn drivers, and A/B test design for CRM communications. Studied patterns of customers’ listening behavior, looking for signals of engagement and habituation. We developed cohort studies to monitor impacts of product and marketing changes on key performance indicators (KPIs), established a methodology for evaluating the customer journey at scale, and created a quantitative segmentation to understand varying customer intent and engagement. Built and reviewed executive scorecards with the CRO, CFO and CTO. Fed requirements for data science modeling. Provided guidance on problem solving approaches for the team, established the engagement model with stakeholders and managed the team backlog.
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Senior Data AnalystAudible, Inc. Apr 2015 - Dec 2015Newark, Nj, Us🏗 Performed the role of scrum master by coordinating the development of new Essbase analytics cubes for use in our Oracle environment, conducted training sessions and office hours, and wrote SQL technical requirements for development. Developed our Tableau pilot program, provided team training sessions and ran Audible’s first Tableau user group.
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Senior Fp&A AnalystAudible, Inc. Sep 2013 - Mar 2015Newark, Nj, Us🧮 Modeled P&L impact, developed forecast models, and conducted “what-if” sensitivities analyses for our key financial drivers: trial rake, member conversion and retention. Particularly proud of establishing our metrics governance program, launching our business performance metrics intranet site (still in use) and rebuilding our lifetime value (LTV) model.
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Business Analyst Project LeadCiti Apr 2009 - Aug 2013New York, New York, Us👔 Led projects to develop reporting infrastructure across control functions within the Institutional Clients Group (ICG). Coordinated requirements-gathering for building cubes and built executive scorecards for compliance tracking and reporting across the operations and technology organization using Microsoft PowerBI. Designed, coordinated and conducted the monthly review of controls status for senior tech controls leadership across information security, supplier risk, operational risk, and business continuity. -
Senior Business AnalystCiti Oct 2006 - Mar 2009New York, New York, Us🔐 Built reporting infrastructure and provided analysis for the Business Continuity team within the Institutional Clients Group (ICG). Developed web-based workflow tools for thousands of global users using SharePoint. Compiled and published country summary statements for executive review.
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Business AnalystCiti Apr 2005 - Sep 2006New York, New York, Us💥 Provided compliance support, reporting and analysis for the global banking software development team within the Institutional Clients Group (ICG).
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System AnalystDun & Bradstreet Apr 2004 - Mar 2005Jacksonville, Fl, Us⚙️ Provided systems analysis and developed solutions for sales force automation and other backoffice CRM solutions on Salesforce.com, Crystal Reports and Microsoft Access and Excel with Visual Basic. -
Web DeveloperDun & Bradstreet May 2003 - Apr 2004Jacksonville, Fl, Us💻 Developed, launched and maintained the customer-facing D&B Marketing Inside Sales website: conducted requirements gathering, provided design solutions and wrote code (HTML, CSS, JavaScript) for deployment to production.
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Customer Service AnalystDun & Bradstreet May 2002 - Apr 2003Jacksonville, Fl, Us☎️ Responsible for support of the D&B “Million Dollar Database,” a web-based B2B lead-generation and market research application: supported sales execution, onboarded new customers with training, and resolved issues. Designed and developed the user database (Microsoft Access, Visual Basic).
Ken Walker Skills
Ken Walker Education Details
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Rutgers UniversityComputer Science -
Rutgers Business SchoolAnalytics
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County College Of MorrisComputer Programming
Frequently Asked Questions about Ken Walker
What company does Ken Walker work for?
Ken Walker works for Audible, Inc.
What is Ken Walker's role at the current company?
Ken Walker's current role is Head of Product Analytics.
What is Ken Walker's email address?
Ken Walker's email address is li****@****ate.com
What is Ken Walker's direct phone number?
Ken Walker's direct phone number is +186236*****
What schools did Ken Walker attend?
Ken Walker attended Rutgers University, Rutgers Business School, County College Of Morris.
What are some of Ken Walker's interests?
Ken Walker has interest in Writing, Web Design, Emerging Technology, Blogs, Sharepoint, Wordpress, Reporting And Development.
What skills is Ken Walker known for?
Ken Walker has skills like Business Analysis, Project Management, Sharepoint, Risk Management, Analytics, Sdlc, Business Intelligence, Business Continuity, Management, Process Improvement, Program Management, Blogging.
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