Kaiya Pinto Email & Phone Number

Greater Philadelphia

Orchestrate the entire contract lifecycle, skillfully managing processes from the initial drafting and negotiations to contract execution.Serve as a dedicated point of contact for clients and vendors, offering extensive, long-term support for all transactions.Consistently apply an empathetic and solution-oriented approach in every client interaction, ensuring their needs are met effectively and with the utmost care.Build and nurture strong client and vendor relationships to ensure long-term growth and success for all parties involved.

Creating and executing multiple brand account growth strategies across Twitch, Kick, Facebook, Instagram and Discord platformsFostering engagement and building brand trust within social media communities with over 13,000 combined members.Performing real-time live moderation during live events, actively engaging with chat members to cultivate meaningful connections and ensure a positive environment amidst peak viewership exceeding 1,000 views.Actively engaging with the community through scheduled posts and custom content creation, driving interaction and enhancing brand visibility.Designing and executing marketing campaigns for clients, leveraging platform insights and community feedback to create impactful strategies with a peak 500% increase in monthly revenue

New Castle County, Delaware, United States

Promoted based on transaction deal count and volume closed within months of joining the brokerage.Over $10 Million production closed in 9 month period

Greater Philadelphia Area

Wilmington, De

Wilmington, De

Acted as a subject matter expert and point of escalation for customer & associate inquiries pertaining to strategy, product training and enhanced support.Served an advisory role in the development of streamlined backend processes, associate training/performance initiatives, and servicing strategies.Orchestrated seamless collaboration across multiple departments and ensured complete ownership in resolving customer escalationsCultivated strong client relationships through adept rapport-building and empathetic engagement, instilling unwavering confidence in the company and brand, especially during challenging scenarios.

New Castle, Delaware, United States

Served as the welcoming face of the business, creating crucial initial connections with individuals new to the brand.Designed and fully executed a targeted marketing campaign resulting in a significant 35% surge in overall visitor traffic.Conducted comprehensive consultations to identify buyer needs and offer custom-tailored solutions.Negotiated sales agreements and completed post-settlement client care

Elkton, Md

● Ensured customer satisfaction through close attention to detail● Efficiently multi-tasked work

New York, Ny

Managed a diverse 100+ unit portfolio of residential and commercial properties, ensuring efficient property operations and positive tenant relationships.Handled financial transactions, including timely collection of payments, bank deposits and budget optimization.Upheld rigorous compliance with federal program regulations, particularly Low Income Housing Tax Credit (LIHTC) program requirements, ensuring the company met its commitment to legal and ethical standards.Responded promptly to tenant service requests, providing efficient and effective support to optimize tenant satisfaction.

New York, Ny

Collaborated in the development and execution of educational plans, to deliver engaging 30-60 minute presentations to youth peers and community members.Empowered youth groups with comprehensive information about their medical rights, free & anonymous treatment options and provided essential general health education.Engaged with larger community groups and political leaders to deliver essential information on medical health rights and general health educations' impact on the youth population of NYC for social change.

Associate Of Arts (A.A.), Liberal Arts

Finance, General