Tom Simpson, Mba Email & Phone Number

St. Louis, Mo, Us

Responsible for managing relationships with existing Learning & Development customers through proactive direct customer contact, and calling on customers to identify business needs, renew existing products, and sell additional products. In addition, responsible for uncovering new industry trends that relate to our current product mix.

Greater St. Louis Area

Managed over 300 financial services institutions use of BAI’s LMS solution. Primary responsibilities included client onboarding, technology adoption, satisfaction, and contract renewal. Focused on superior customer success management to manage retention, reduce churn, identify upsell opportunities and build strong customer advocacy.

Greater St. Louis Area

• Operate as the lead point of contact for any and all matters specific to customers• Build and maintain strong, long-lasting customer relationships• Create and maintain Accounting and customer reports• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Greater St. Louis Area

• Manage promotional review board process to ensure all promotional materials are approved according to timelines and in compliance with Regulatory, Medical and Legal guidelines• Primary liaison with the sales organization for marketing, focused on materials distribution, training updates, sales meeting planning and new hire training• Work closely with advertising agencies and fulfillment vendors to coordinate printing and inventory levels while meeting deadlines and staying within budget• Manage $8M marketing budget, purchase orders, and payment reconciliation• Convention Management: Coordinate, plan, and attend key medical conferences in support of educating physicians on Lumara Health products

• Assist Marketing Director with day-to-day and long term projects• Committee member for website redesign• Social Media specialist, strategist, coordinator and Community manager• Drove Physicians to website in order to sign up for a profile• Grew Company following on Facebook 50%, Twitter 140%, Google+ 150%, and Linkedin 14%.• Increased interaction with community by 108% on Facebook and averaged 13 Mentions or Retweets on Company Twitter

Greater St. Louis Area

- Locate and identify qualified physicians using database and other tools- Screens physicians for the opportunity and submits qualified candidates to client

Fenton, Mo

• Achieved #1 Rep for Nation’s TRx’s for Nephrocaps QT for Q3 and Q4 2011• Increased Nephrocaps QT prescriptions by 169% in territory for Q3 and Q4 2011• #1 Rep for presentations to physicians for September through December 2011• Exceeded call quota by 19% along with winning weekly competitions among sales team• Developed and managed territory with goal of maximizing sales• Built relationships with Nephrologists, Otolaryngologists, Allergists, Dieticians, Internal Medicine, and Pediatricians in a 5 state territory

Chesterfield, Mo

• Increased sales and book of business to over $72,000 in 8 months• Gained networking skills with Business Networking International group• Launched and managed day-to-day Social Media and Marketing for agency and self• Social Media resulted in a 10% increase in business• Grew agency following on Twitter to over 370 in order to gain community• Increased personal business following to over 740 on Twitter and 175 on Facebook

• Managed golf facility operations in the absence of the Head Golf Professional• Trained and supervised staff of 30 to adhere to the highest standards of member service• Developed and implemented policies and procedures for the staff• Conducted lessons for over $2,000 and increased club repair and regripping sales by over 60%

• Managed golf facility operations in the absence of Pro Shop Manager• Trained and supervised staff of 20• Managed a Customer Database of over 3,000 contacts for Marketing and Advertising

B.S. Business Management, Management Information Systems, 3.29 Gpa

Activities and Societies: Alpha Kappa Lambda Fraternity, Blue Key Honors Society, Phi Betta Lambda Business Organization

Master Of Business Administration (Mba), 3.975 Gpa

Graduate, General Studies