Senior Sales Manager
CurrentExecuted daily operations of day-to-day supervision and administrative representation for central dispatch of interstate transportation by planning for manpower and equipment ahead of time to prevent service failure.- Provided administrative support to the operations department as well as the field in a customer service center styled environment.- Trained several new dispatchers and achieved significant improvements in their productivity.- Assigning tasks to junior dispatchers… Show more Executed daily operations of day-to-day supervision and administrative representation for central dispatch of interstate transportation by planning for manpower and equipment ahead of time to prevent service failure.- Provided administrative support to the operations department as well as the field in a customer service center styled environment.- Trained several new dispatchers and achieved significant improvements in their productivity.- Assigning tasks to junior dispatchers in Nova Scotia and Ontario offices.- Supervised multiple extra board and regular drivers, scheduled work hours, resolved conflicts.- Successfully handled contractual interpretations individually and maintained a friendly working relationship with field and local employees.- Managed smooth operations 24*7*365- Coordinating with Project Manager - Compliance , Accreditation in policy improvement and implementation of Best Practices. Show less
