Simran Bilkhu Email & Phone Number

Canada

- Fulfilling reception duties which includes greeting visitors/clients, answering the main telephone line and transferring calls to the appropriate person/department, preparing and receiving packages and doing regular orders for office supplies- Managing the SVP of Software development’s calendar and inbox on a daily basis as well as preparing board rooms.

- Provided administrative support to the 3 lead investors which entailed calendar management and submitting monthly expense reports- Led weekly team management meetings and prepared the slide deck- Processed company invoices on a daily basis- Monitoring the IT needs for the team, including coordinating equipment for new employees and ensuring they are.

Aurora, Ontario, Canada

- Taking inbound calls daily, average of 30-40 calls- Providing billing solutions to meet client’s needs- Resolve client complaints in a timely and efficient manner- Process various analysis and verification reports

Markham, Ontario, Canada

- Provided administrative support to two VP’s on a daily basis, including scheduling meetings and managing their calendars while ensuring to optimize their time - Actively assisted with company event planning for team events and town halls which included researching potential event spaces, organizing catering and sending out invitations to attendees.

Toronto, Canada Area

- Informed clients on Walmart MasterCard and processed their applications in a timely manner- Processed returns and exchanges at the customer service desk and closed cash registers adequately at the end of the night.- Provided training to new cashiers- Insured that cashier efficiency rate was always above 80%- Effectively resolved customer complaints and.

Human Resources Certficate, Human Resources

Business Administration And Management, General

• 4th year student, relevant courses include: Applied Communication for Business & Industry, Intro to Human Resources, Introduction to.