Simran Chawla Email & Phone Number

Toronto, Ontario, Canada

.Conducted ongoing monitoring and analysis of transactions to identify and report suspicious activities in compliance with regulatory requirements..Prepared and submite Suspicious Transaction Reports (STRs) to relevant authorities in a timely manner..Collaborated with regulatory bodies and law enforcement agencies during audits and investigations..Utilized advanced AML tools and technology for transaction monitoring and risk assessment..Maintained meticulous records to support audits, legal investigations, and regulatory inquiries.

Toronto, Ontario, Canada

● Ensuring all the surveys are completed with ethical requirements.● Monitoring other team members and evaluate their work.● Interact with customers and get their feedback.● Result oriented approach, measuring and analyzing the data.● Maintain accurate record of Survey activities, including data logs, field records.

India

-worked as a quality analyst by auditing the calls and chats of virgin Media.-Led collaborative sessions with Team Leaders to ensure consistent monthly updates.-Generated comprehensive weekly reports by conducting internal audits of operations, identified areas for improvement, and made recommendations to enhance service quality.-Demonstrated proficiency in Microsoft Office, especially in Excel, for efficient administrative tasks and continuous improvement.

Gurgaon, Haryana, India

worked on an E-commerce project

Global Business Management, Business Administration, Management And Operations

Bachelors Of Business Management, Business Administration, Management And Operations, 70

Activities and Societies: Awarded for Sudoku in Inter College Technical FestDone my bachelors