Simran Kashyap Email & Phone Number

Gurgaon

- Successfully executed UI configurations for esteemed clients such as 𝐂𝐨𝐠𝐧𝐢𝐳𝐚𝐧𝐭 (𝐌𝐞𝐱𝐢𝐜𝐨), 𝐀𝐫𝐫𝐨𝐰 (𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬), & 𝐀𝐜𝐜𝐞𝐧𝐭𝐮𝐫𝐞 (𝐍𝐞𝐭𝐡𝐞𝐫𝐥𝐚𝐧𝐝𝐬), achieving a remarkable <10% defect rate in live deployments.- Ensured seamless renewals for Easy Projects with an impeccable record of zero defects and adherence to project timelines.- Collaborated closely with the Tester Coordinator, resulting in a substantial 60% reduction in user experience defects and a notable 30% improvement in UI portal performance.- Proactively raised Azure DevOps tickets and collaborated with the AMS Team to implement system enhancements aligned with client expectations.- Actively contributed in routine meetings by providing timely feedback, valuable suggestions, and a steadfast commitment to meeting project deliverables.- Demonstrates proficiency in a diverse array of technologies and skills, including SQL, HTML, CSS, JavaScript, Adhoc & SSRS, Azure DevOps (tickets), ALM (defects), WinSCP, TBS/GI, Functional Testing, Manual Testing, Documentation (UTP), SharePoint, Confluence, and ServiceNow.

Gurgaon

- Proficiently executed UI configurations for 𝐀𝐥𝐜𝐨𝐧 (𝐏𝐨𝐫𝐭𝐮𝐠𝐚𝐥) clients, resulting in a live deployment with fewer than 20% defects.- Attained flawless renewals for Easy Projects, maintaining a track record of zero defects and consistently meeting project timelines.- Collaborated closely with the Tester Coordinator, achieving a 60% reduction in user experience defects and enhancing UI portal performance by 30%.- Initiated and managed Azure DevOps tickets, collaborating with the AMS Team to implement system enhancements aligned with client expectations.- Actively engaged in routine meetings, providing timely feedback, valuable suggestions, and a steadfast commitment to project deliverables.- Demonstrated proficiency in a diverse set of technologies and skills, including SQL, HTML, CSS, JavaScript, Adhoc & SSRS, Azure DevOps (tickets), ALM (defects), WinSCP, TBS/GI, Functional Testing, Manual Testing, Documentation (UTP), SharePoint, Confluence, and ServiceNow.

Bengaluru, Karnataka, India

- Worked closely with cross-functional teams to enhance sales strategies, boost product expertise, and elevate industry standards, driving our company's product expansion. Continuous assessment and adaptable strategy changes were pivotal in achieving our goals. - Utilized CRM software for precise customer engagement, lead management, and sales record maintenance, alongside providing frequent performance updates and sales activity reports to management.

- Oversee and manage technical operations to uphold optimal performance.- Deliver exemplary customer assistance by addressing inquiries and resolving issues promptly.- Monitor and evaluate system performance to ensure efficiency and reliability.- Troubleshoot and resolve technical issues to minimize disruptions in operations.- Ensure the seamless functioning of systems and processes.- Possess and apply technical expertise to meet operational requirements.- Utilize effective problem-solving skills to address challenges proactively.- Demonstrate strong communication skills to facilitate smooth interactions with customers and internal teams.

Technologies Learned : HTML5/CSS3, BOOTSTRAP, JAVA, SPRING BOOT, REACT. Implemented a website “Flight Booking System”.Flight Booking system - It is designed to provide a web based application where user can browse through the flights and gradually book them as per their comfy. It also allows users to make payment through various modes. Users can also update their profile and list their previous flight details and transactions.

Master'S Degree, Business Administration And Management, General

Bachelor Of Technology - Btech, Computer Software Engineering