It Consultant
Current- o Desktop support including diagnosis of faults and configuration issues, troubleshooting local networks and printers and assistance with new system configurations.o Microsoft 365 support, including creation and.
- Compiling job reports.
- Tracking and managing work records.
- Completing job reports.
- Providing support in the form of procedural documentation.Rolling out modifications to ERP email templates using HTML code.
- Worked on Software development life cycle and troubleshooting. Involves software analysis, documentation, testing and release.