- Lead and mentor a team of data analysts, fostering a culture of data-driven decision-making and driving innovation.- Collaborate directly with business users to understand their needs and develop data solutions to meet requirements.- Create an annual plan, and strategy and define KPIs for the overall function and individual team members aligned with the business priorities for the upcoming year to assess the impact and effectiveness of data analysis efforts.- Oversee the development and delivery of data reports and dashboards, providing insights to support C-level decision-making, revenue growth, and process optimization.- Monitor data integrity metrics, address anomalies, and take corrective actions to ensure operational efficiency.- Facilitating evidence-based data investigations.- Ensure data compliance with established business rules and standards.- Conduct regular audits and assessments to identify compliance gaps and recommend corrective measures.- Establish and maintain a robust data integrity framework, including data credibility and cleanliness.- Communicate data analysis results and insights effectively to non-technical stakeholders.- Automate data dashboards and reports to reduce manual effort.- Document best practices to enhance effectiveness, thoroughness, and organization through improved reporting and documentation.- Stay informed about emerging technologies and best practices in data analysis and compliance.

- Established and led the ‘Data and Business Analytics’ practice, by managing a team of BIs to scale business data analytics practice in Canada and Mexico - Established the best practices and the scope for BI tools’ implementation framework. - Designed dashboards for BI developers to visualize Key KPIs to identify and remediate operational issues - Leveraged data analytics to uncover actionable insights from complex datasets, to identify actionable insights, contributing to revenue growth and cost optimization - Worked in conjunction with Data Governance, Data Architect, and the Data Management teams to drive data quality and automate the data assets inventory

- Conducted comprehensive analysis and documentation of decision-making business workflows utilizing Lucid Charts, ensuring clarity and efficiency in processes.- Implemented automation of data reports/dashboards through KNIME Routines, significantly reducing manual efforts and enhancing data integrity.- Spearheaded the seamless migration of Reports/Dashboards from Arcadia and Business Objects to Tableau, aligning with the fit-and-cost strategy to optimize resources.- Orchestrated the management of Data Ad hoc requests crucial for C-level decision-making, establishing essential business rules to streamline operations and enhance responsiveness.

Performed the Maturity Assessment of BI at CN using Gartner Maturity Model with the participation of BI and Architecture management - Conducted maturity assessment workshops, document current, and target state assessment and present it to BI team members. Participated, as a key player, in many projects - Review business processes to develop metrics leveraging the Metric Framework Methodology to provide visibility & meaningful insights, drive value and attainment of business objectives.- Gather analytics and Business Requirements.- Assess & categorize metrics into a hierarchical framework to help identify interdependencies and leading vs lagging targets.- Design and Built the executive dashboard. The dashboard was designated by the CIO as one of the top three achievements of the year.- Built multiple BI reports using SAP BI tool to track the efficiency of BI delivery processes. - Build data integration quality testing reports. Helped to reduce significantly the number of repetitive testing tasks performed by ETL developers and data analysts.Performed Data Analysis to consolidate variant reports from multiple sources - The built solution to retire obsolete versions of reports and improve performance.Analyzed data in different reports.- Documented user stories and use cases.- Designed solution for Report consolidation.- Assisted developers in solution development.- Report progress status, issues and provide or verify work estimates. Lead testing phases in two major projects - Provide continuous coaching on how to make effective use of BI dashboards and Reports.- Coach business partners on how to perform UAT testing, maintain corrections backlog and follow-up with developers to make sure that the corrections are made according to business requirements.

- Ran scripts on JMeter to perform performance and load testing.- Determined Test Strategies and Scenarios and performed Manual, System, and Integration Testing.- Attended daily stand-up for defect tracking and progress updates using JIRA as a tool.- Developed cases for user acceptance, functional, A/B, positive, and negative testing.

- Performed Software Quality Assurance techniques/methodologies on the system.- Developed test strategies based on features, requirements, and technical specifications performed.- Manual Testing on the system as per the use cases and test cases.- Interacted with the development team to understand features and provide feedback to the software development and Release team - Attended daily stand-up for defect tracking and progress updates by using JIRA as a tool