Simran Kaur Email & Phone Number

Surrey, British Columbia, Canada

- Efficiently generate invoices and contracts for both new and existing clients using QuickBooks.- Communicating with the clients by working closely with them and providing solutions regarding the purchase of materials and delivering effectively to the job sites.- Collaborate seamlessly with the accounting department, achieving a 50% acceleration in invoice processing, and enhancing cash flow.- Manage customer files and accounts diligently, maintaining detailed records of custom cabinet job requirements.- Innovate the employee orientation process, reducing onboarding duration by two days and elevating new hire efficiency by 25% in their initial month.- Address all incoming calls promptly, either redirecting or noting messages, ensuring timely communication between customers and company management.- Analyze, categorize, and respond to customer emails, particularly those related to material procurement and follow-ups on existing purchases.- Proactively contact potential customers, highlighting our competitive product offerings and affordability relative to market competitors.

India

- Spoke with 25 employees regarding the efficient way of delivering the sessions and reporting to the management regarding the performance of the individuals.- Liaised with the seniors to determine training needs of the employees and scheduling the training session for continuous professional development of the tutors.- Delivered the educational criteria of UK and aided the new hires adapt to the teaching pattern by demonstrating through demo session delivery and presentations.- Coached a team of 35 tutors to successfully support special needs students, including lesson plans, preparations, and execution to encourage learning.- Aligned the performance of the employees through audits, constant feedback and mentoring the employees.- Reviewed the overall performance of the team and lining them up with the client’s and organization’s requirements.

India

- Taught Mathematics the UK students through Third Space Learning online platform. - Prepared strategies for tutoring the student with special needs such as ASD, ADHD, Dyslexia, and EAL.- Prepared questions on the topics of Maths, SATs, and PTE given by the Management in a Word document.- Uploaded the content created in Word document on the online portal of TCY for making available to the students.- Reviewed the material created by the other team members and ensuring the quality submission.- Supervised a team of 30 as a Captain and was accountable for their performance in the sessions taken and generating content.

Punjab, India

- Managed the data of clearance of cheque by recording the amount of the cheque, date of clearance, and stamping the cheque.- Spoke with the customers and cleared the concerns regarding the digitalization of the accounts and updated the Know Your Customer documents to prevent inefficiencies in digital banking.- Sorted and assembled the documents of current accounts and savings accounts in different offline folders of the respective customers.- Organized the cheque deposit slips according to the month and date and was accountable for handling the file for the same.

Postgraduate Degree, Finance, General

Master Of Business Administration - Mba, Finance And Financial Management Services

Bachelor Of Commerce - Bcom, Business/Commerce, General