Simran Kaur Email & Phone Number

Surrey, Bc, Ca

Burnaby, British Columbia, Canada

Monitored multiple CCTV feeds to keep close eye on important areas of buildingsand grounds. Called police and fire departments during emergency situations, administering firstaid and CPR until arrival.Delivered medical aid to individuals in distress to prevent deterioration prior toarrival of paramedics.Answered alarms, investigated disturbances and contacted law enforcementpersonnel to escalate crises.

Port Moody, British Columbia, Canada

Warned persons of rule infractions or violations and evicted violators frompremises.Collaborated with local law enforcement agencies to support criminalinvestigations.

Vancouver, Canada Area

• Trained new team members in cash register operation, stock procedures and customer service.• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.• Helped customers find specific products, answering questions and offering advice.• Troubleshot and resolved issues with cash registers, card scanners and printers.• Assisted customers with account updates, new service additions and promotional offers.• Drove sales and add-on purchases by promoting specific item options to customers.• Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.

West Vancouver

• Managed all front desk operations for busy high-volume bakery.• Fielded customer complaints and rectified issues

India

• Reviewed incoming forms and records to validate and verify reported data, assisting in quality assurance procedures by calling attention to improper reporting and suggesting improvements.• Identified errors in data entry and related issues by mentioning to supervisors for resolution.• Identified system and account issues to quickly and accurately resolve.• Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.• Ensured confidentiality of client and staff personal details.• Reviewed database entries to verify regulatory compliance.• Ensured confidentiality of client and staff personal details by adhering to all company regulations and requirements.• Verified and updated account information in company computer system.• Participated in meetings to compile notes for distribution to all attendees

Certificate, Computer Technology/Computer Systems Technology

Computer Systems, Computer Science

Bachelor'S Degree, Physical Sciences