At FloBiz, I use big data, SQL, Python, and data visualization tools to optimize the company's products and services. As part of the data analytics team, I collaborate with cross-functional teams to identify and solve business problems, generate insights, and communicate actionable recommendations. Some of my recent achievements include improving the user retention rate by 25%, creating dashboards and reports to monitor key performance indicators.I have a strong foundation in data analysis, with a Bachelor of Engineering in Electrical and Electronics Engineering from NIE Institute of Technology and a Post Graduation Diploma in Computer Applications from Aditya Institute of Management and Information Technology. I also hold two Coursera certificates in Data Science and Data Analysis, which demonstrate my proficiency and passion for data-driven decision making. My goal is to continuously learn and grow as a data analyst and contribute to the success of FloBiz and its customers.