Led a team in the company, providing comprehensive training to colleagues across diverse area of expertise.Effectively communicated essential information to prospective clients, addressing their Inquires and alleviating concerns with professionalism and expertise.Contributed field insights to refine and innovate products through collaboration with product teams.As a point person for driving sales within the targeted market, I successfully cultivated and closed long term agreements through adapt negotiation strategies.

Utilized SEMS for daily updates on order status and tracked shipments, including ETA for the efficient monitoring with the supply chain.Managed credit matters for UK and Indian orders and addressed customer inquiries and order related questions via email ensuring timely resolution and customer satisfaction.