Simran Pradhan Email & Phone Number

Jamshedpur, Jh, In

Jamshedpur, Jharkhand, India

Support of Project Solving as per SLA calls logged in Service Now. • In support projects resolving the day-to-day issues faced by the users in MM Module and resolved all types of issues ranging from high severity to low severity issues. • Prepared end-user training material and imparted training to the core users. • Supporting the existing implementation and answering the queries of users. • When an issue comes to diagnose, analysis and solve the issue. • Working on transactions & issue resolution, and following up on completed emails & calls. • Provided post Go-live support for SAP MM. • Resolving issues and coordinating with key users and client for required modifications • In support projects resolving the day-to-day issues faced by the users in MM Module and resolved all types of issues ranging from high severity to low severity issues. • Preparation & execution of test scenarios to fulfill various kind of functional requirement • Preparing master data templates for different objects like vendor master, material master, Info-records, , purchase order, and source list • Involved in configuration of material management activities like new release procedures • IV issues coming while processing using Tax codes according to their requirements.