Customer Relationship Management Manager
•Data Creation - Collect and compile data such as guest lists, contact details, and event-related information. Create and organize databases for different events,ensuring they are structured and accessible.Sort through collected data, remove duplicates, and ensure accuracy and consistency. Cleanse the data by standardizing formats, verifying information, and rectifying errors.•Managing Different Events - Organize and plan logistics for various events, ensuring timelines, venues, and resources are set. Coordinating with various stakeholders to ensure the success of events. Collaborate with teams to manage and coordinate different event requirements. Collaborating with other departments to ensure alignment in messaging.•Use Netcore software to design and send out email invitations to the curated database. Monitor email performance, track open rates, and manage responses or RSVPs. •Managing Guest List - Compile a final guest list based on responses and ensure it aligns with the event capacity. Confirm attendance, handle any changes or cancellations, and coordinate with the venue or team. Coordinate with the necessary departments or teams to ensure a smooth check- in process for attendees. Resolve any issues or discrepancies during the event registration or check-in. •Creating Post-Event Lists - After the event, create lists of attendees for post- event activities or follow-ups. Gather feedback, preferences, or any other relevant data from the attendees for future events.•Database Maintenance - Regularly update and maintain databases with the latest information and event-related files. Store and categorize documents, ensuring easy retrieval and accessibility.