Simran Sood Email & Phone Number

Brampton, On, Ca

Brampton, Ontario

• Greet visitors, answer incoming calls, and respond to electronic inquiries, ensuring clear and concise communication.• Provide clerical and administrative support to the team, including maintaining electronic and hard copy filing systems.• Utilize databases to gather and enter client information and data for reports and assignments.• Provide financial and budget management support services, including processing office accounts payables and receivables.• Sort and distribute incoming mail, validate, assess, and determine the release of social assistance payments.

Brampton, Ontario, Canada

• Provided quality customer service at the front counter and reception, responding to general inquiries in person, by phone, and email.• Created a variety of correspondence and other materials for clients and staff, utilizing word processing software and electronic filing systems.• Prepared and organized client application files, ensuring accuracy and completeness of all documents.• Managed electronic and paper filing systems, ensuring accurate tracking, retrieval, and archiving of files in accordance with ministry standards.• Applied knowledge of ODSP regulations, policies, and guidelines to respond accurately to inquiries.

Brampton, Ontario, Canada

• Plan and execute interactive stem-based workshops for over 200 youth in the community, resulting in a 20% increase in students' interest and engagement in STEM fields.• Successfully implement youth-focused programs, collaborating with external partners for broader post-secondary access to marginalized communities.• Led volunteer recruitment initiatives, establishing partnerships with organizations like Big Brothers Big Sisters, Home Suite Hope, and Black Boys Code.• Efficiently manage weekly programming logistics in collaboration with community organizations, ensuring seamless execution and high-quality experiences for participants.• Coordinate a team of 10 volunteers for workshop logistics and facilitation, highlighting effective leadership skills, and ensuring the smooth execution of activities. • Facilitated training sessions for volunteers, particularly focusing on trauma-informed mentoring, showcasing the ability to cultivate a skilled and motivated team.• Contributed to group mentorship programming, fostering positive mentor-mentee relationships.• Provide essential administrative support by crafting diverse communications, including emails, PowerPoint presentations, and infographics as well as the development of training materials.

Brampton, Ontario, Canada

• Spearhead and mentor a high-impact team, overseeing 45 student mentors, resulting in a dynamic and efficiently functioning group.• Elevate team performance through the facilitation of weekly professional development sessions for Team Leads, fostering a culture of continuous improvement and heightened efficiency.• Implement data-driven strategies derived from the analysis of Peer Mentor team statistics, resulting in a 20% enhancement in student satisfaction.• Orchestrated a successful Peer Mentor Reading Week Refresh Training, strategically enhancing team skills and knowledge, contributing to the team's continuous growth.• Analyzed Peer Mentor team data, producing detailed reports on student trends and significantly improving overall team effectiveness.• Played a pivotal role in planning and executing the Student Leadership Conference, showcasing strong organizational and event management skills to ensure its success.• Co-facilitated Leadership Bridge Program debrief sessions, actively supporting participant development and reinforcing a collaborative and goal-oriented team culture

Brampton, Ontario, Canada

• Proactively engaged students, sharing crucial information on college services in various settings, enhancing overall student experience.• Amplified student involvement and confidence through meaningful on-campus and virtual connections, fostering an inclusive and supportive environment.• Led initiatives for New Student Orientation, classroom visits, and Health and Wellness, creating an inclusive space for diverse student backgrounds.• Innovatively coordinated events, showcasing creativity and attention to detail• Maintained precision in administrative tasks to ensure seamless program execution.

Brampton, Ontario, Canada

• Greeted patrons warmly, demonstrating a commitment to exceptional customer service.• Categorized books and library materials with precision, employing a thorough understanding of subject matter and standard library classification systems.• Assisted patrons in navigating the digital catalog, showcasing proficiency in utilizing technology to aid in the search for books and other library materials.• Collaborated effectively with library staff, fostering a supportive environment that enhanced the overall student experience.

Diploma, Social Service Worker, 3.97

Activities and Societies: Peer Mentoring, Youth Outreach Instructor

High School Diploma, Humanities/Humanistic Studies, 98%

Activities and Societies: 1. In May 2020, I undertook a summer internship program in Psychology with Fortis, a prominent hospital in North.