•Ensured that accurate collection, storage, and analysis of student data is done, leveraging the CRM system's functionalities.•Implemented best practices for data entry, maintenance, and reporting to optimize the system's effectiveness.•Collaborated with cross-functional teams to identify system improvements and enhancements to streamline processes.•Drove a 35% increase in student participation through personalized outreach efforts & targeted engagement strategies. Monitored and analyzed job market trends to align our bootcamp programs with industry demands.•Worked closely with the placement team to facilitate successful job placements for students who have completed our bootcamp programs.•Developed and implemented strategies to enhance students' employability, including resume building, interview preparation, and networking skills.•Contributed to the development of comprehensive and engaging training materials and resources for new team members joining the operations department.

•Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.•Identified process inefficiencies through analysis/dashboards & suggested possible solutions.•Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.•Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.•Evaluated trends to understand competitive environments and assess current strategies.