As a Guest Services Associate at Best Western Plus Vancouver Airport Hotel, I provide excellent customer service and ensure guest satisfaction. I handle reservations, check-ins, check-outs, payments, and inquiries, as well as assist with luggage, transportation, and special requests. I also collaborate with other departments to coordinate and deliver seamless and memorable guest experiences.With a degree in Global Hospitality and Tourism Management from Capilano University and a degree in Hotel Management from Maharishi Markandeshwar University, I have a solid foundation in the hospitality industry and its best practices. I have also gained valuable skills and insights from my internships at Marriott International, where I supported the human resources and operations functions. I am passionate about learning new things, meeting new people, and exploring new cultures. My goal is to pursue a career in hotel management and leadership, where I can apply my communication, teamwork, and problem-solving skills to create positive impacts.