HR Manager :Experienced Human Resources Generalist with a demonstrated history of working in the outsourcing/offshoring industry.Skilled in Customer Relationship Management (CRM).Strong HR professional. Exceptional interpersonal communication and relationship-building skills .Onboarding, Induction Programme.Employee Service and counseling (Grievance Handling).Communicating policy updates to employees.Educating the team to meet the needs of their workforce management.employee safety, welfare, wellness, and health.Coordinate and supervise the work of specialists and support staff.Handled organization’s recruitment, interview, selection, and hiring processes.Payroll management: supervising the operations of an organization’s payroll department ensuring that all aspects of payroll are processed correctly and on time.Providing inputs to the payroll team and resolve any payroll problems or discrepancies.Responsible for the day-to-day employee problems and complaints, employee benefits administration, Payroll.Conflict Solution: encourage positive, supportive, and respectful work relationships, handling challenges, deal with difficult employees, and resolve common workplace conflicts.Working as an expert in grievance handling procedures like:Exit management & Terminations: Completion of Exit formalities and Full and Final settlements. Solving the problems when they are really small rather than letting them grow big and becoming insolvable.Give the employee an opportunity to speak openly by Conducting the meeting in private.By Listening carefully with sincere interest without interruption or arguments by Listening carefully with sincere interest without interruption or arguments.After establishing the actual reason Checking the policy and records final conclusion is given to employeesSolving the issues in given timeline without any delay/excuse.Provide an amicable, mutually acceptable solution without publicising the issue.