Simran Srichand Bathija Email & Phone Number

Toronto, On, Ca

Pickering, Ontario, Canada

Ontario, Canada

• Led the funding lifecycle, including pre-bills, time transfers, adjustments, and finalizing invoices, ensuring 100% accuracy and compliance with Client Trust Ledger.• Streamlined billing processes by minimizing bank runs and efficiently wiring funds and remote deposit capture machine, reducing payment processing time by 30% and revamping transaction processing time by 50%• Collaborated with 3 departments and assisted by responding to billing inquiries, increasing client satisfaction scores by 95%.• Reconciled and reviewed two years backlog within 4 months timeframe.• Performed administrative tasks, including file management, client database updates, and correspondence processing, increasing firm efficiency by 25%.• Communicated effectively with lawyers, clients, and reported to CEO, improving communication efficiency by 20%.• Organized calendar to support real estate transactions, facilitating 100+ client appointments, meeting all of closing deadlines, and revising transaction flow.• Restructured 90% payment processing procedures, enhancing financial reporting accuracy and settlement calculationsBuilt sustainable relationships and collaboration with more than 30 diverse customers through proactive communication skills and multilingual ability• Resolved customer inquiries promptly, enhancing 100% customer satisfaction and maintaining positive relationships• Identified and assessed customer needs to enhance product and service customization and satisfaction by understanding the customer’s perspective

Mumbai, Maharashtra, India

Prepared and analyzed monthly Quickbooks Online P&L reports, balance statements, and A/R agingdetailed reports, identifying and reporting financial risks.• Built strong relationships with over 25+ clients by promptly providing and reviewing financial,communicating effectively, and resolving queries with a focus on customer satisfaction• Processed payroll with ADP, Paychex, Patriot, Gusto on a weekly, bi-weekly, semi-monthly, and monthlybasis, ensuring compliance with standard operating procedures (SOPs) and maintaining data integrity.• Developed and evaluated 80% SOPs, focusing on process improvement and eliminating non-valueactivities to enhance efficiency.• Implemented 15 value-added activities and processed improvements through regular financial analysis,financial review, and monitoring of financial trends.• Utilized Scrum methodologies to manage and complete projects within specified TAT, ensuring timelydelivery of financial reports and analysis.• Communicated financial information effectively to both technical and non-technical stakeholders at alllevels• Continued to the growth and success of the department and supported the overall goals of the company.• Received Innovation award six times for outstanding contributions to process enhancements andautomation initiatives from Indevia Accounting Pvt. Ltd.• Earned Star Performer of the Year, recognized for exceptional individual performance Proficient in POS system operation, while training 2 new hires on company best practices and customer focus.• Implemented upselling techniques and offered complete personalized solutions to effectively increase sales by 15% by suggesting additional products and services to customers based on their needs and preferences. • Cultivated strong client relationships through prompt financial reporting and effective communication

Mumbai Metropolitan Region

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

India

Fpwm

Master'S Degree

Education record

Bachelor Of Commerce - Bcom

Diploma Of Education