Simranjeet Kaur Email & Phone Number

With a master's degree in information technology and a focus on management from Murdoch University, I have the knowledge and skills to apply IT principles and practices to various business contexts and scenarios. I am proficient in Microsoft 365, which I use to communicate, collaborate, and create documents and presentations.I have over two years of work experience in customer service roles, where I have demonstrated my abilities in information and communications technology (ICT) and problem solving. As a technical support consultant at Aussie Broadband, I provided technical assistance to customers who needed help with their broadband services, troubleshooting issues, resolving complaints, and ensuring customer satisfaction. Previously, I worked as a before and after child care educator at Randstad and a customer service representative at a small business, where I developed my interpersonal and communication skills. I am passionate about delivering quality service and improving customer experience in the broadband industry.