Simranjeet Kaur Email & Phone Number

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

• Inform customers about billing procedures, process payments, andprovide payment options setup assistance.• Cultivate impactful relationships with customers and drive businessdevelopment by delivering product knowledge.• Answer 80+ inbound calls per day and direct to designated individualsor departments.• Review account and service histories to identify trends and issues.

Brampton, Ontario, Canada

• Coordinated schedules, administrative functions, quality assurance andprocess improvements to bolster operational output.• Developed long-term budgets covering office supplies and equipmentmaintenance to meet organizational demand.• Monitored and tracked project performance data with spreadsheets togenerate reports and keep management informed of important trends.• Organized workloads to streamline tasks and efficiently overseeday-to-day operations under tight deadlines.

Khanna, Punjab, India

• Forecasted and tracked marketing and sales trends.• Assisted clients in determining and elevating marketplace positioning.• Measured and evaluated customer and employee satisfaction to identifyareas in need of improvement.• Outlined research findings in detailed documentation to supportdecision-making by project managers, clients, and other marketing teammembers.

Khanna, Punjab, India

• Assessed consumer needs and buying habits to identify potentialmarkets and product demand variables.• Supervised external branding strategies for purpose of single messageoutput.• Drafted reports and presentations to illustrate research findings.• Managed client marketing strategies and product promotion campaigns.

Post Graduate Diploma In Business Management - International Business (Bmim), Business, Management, Marketing, And Related Support Services

Bachelor Of Arts - Ba, Economics