Simranjeet Kaur Email & Phone Number

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

• Inform customers about billing procedures, process payments, andprovide payment options setup assistance.
• Cultivate impactful relationships with customers and drive businessdevelopment by delivering product knowledge.
• Answer 80+ inbound calls per day and direct to designated individualsor departments.
• Review account and service histories to identify trends and issues.

Brampton, Ontario, Canada

• Coordinated schedules, administrative functions, quality assurance andprocess improvements to bolster operational output.
• Developed long-term budgets covering office supplies and equipmentmaintenance to meet organizational demand.
• Monitored and tracked project performance data with spreadsheets togenerate reports and keep management informed of important trends.
• Organized workloads to streamline tasks and efficiently overseeday-to-day operations under tight deadlines.

Khanna, Punjab, India

• Forecasted and tracked marketing and sales trends.
• Assisted clients in determining and elevating marketplace positioning.
• Measured and evaluated customer and employee satisfaction to identifyareas in need of improvement.
• Outlined research findings in detailed documentation to supportdecision-making by project managers, clients, and other marketing teammembers.

Khanna, Punjab, India

• Assessed consumer needs and buying habits to identify potentialmarkets and product demand variables.
• Supervised external branding strategies for purpose of single messageoutput.
• Drafted reports and presentations to illustrate research findings.
• Managed client marketing strategies and product promotion campaigns.

Post Graduate Diploma In Business Management - International Business (Bmim), Business, Management, Marketing, And Related Support Services

Bachelor Of Arts - Ba, Economics