Senior Lead - Quality Assurance
Bangalore, Karnataka, In
•Process improvement o Conducted lean assessments at unit level to eliminate process waste resulting in 15% improvement in productivity o Designed new audit process workflow which reduced total audit cycle time by 20% o Achieved $1.5m annual savings target using Six sigma DMAIC in major digital domain projects o Completed more than 10 lean projects, each resulting in more than $500k savings in revenues for clients which includes World’s second largest semiconductor chipmaker company and giant power generation products manufacturer. o Conducted gap analysis and reduced resource onboarding process timelines by 30% for one of the Fortune top 10 companies. o Designed new Business process flow using Signavio tool. o Evaluated key strategic projects and presented potential cost-savings and operations streamlining tactics to Senior Management.•Agile project management o Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction. o Improved team velocity by incorporating capacity planning into sprint planning sessions. o Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings. o Improved Agile process maturity ratings by 40% at unit level by conducting rigorous training sessions. o Managed process quality aspects of unit consisting 25+ projects in Digital integration domain o Monthly reviews/analysis of process metrics at project level. o Published monthly audit reports to executive management. •Audits and compliance o Conducted monthly audits on more than 20 projects working on waterfall, agile and production support methodologies. o Performed compliance checks on multiple standards including CMMI, ASpice, ISO9001, ISO20000, SAS70 and ITIL
