With a robust educational background from Guru Gobind Singh Indraprastha University and York University, where I completed a Bachelor's in Business Administration and multiple postgraduate degrees in Human Resources, I've become a proficient Supervisor at Tim Hortons. My journey through roles such as Technical Service Advisor and Collections Officer has sharpened my competencies in customer service and team management. Weaving my expertise in Microsoft Office and Excel with a focus on business development from Seneca College, I've contributed significantly to streamlining operations and enhancing customer satisfaction.