• Manage Business (Cybersecurity) Resilience program including critical practice assessments, remediation and exceptions for 100+ NTT Data customers with a combined TCV (Total Contract Value) of over $500 M in Infrastructure, Security, and Cloud services.• Manage team of cyber security professionals and delivery executives to ensure delivery of security services comply with the contract, applicable standards, and regulatory requirements.• Manage the recovery and remediation efforts in case of security incidents, ransomware attacks, penetration tests, vulnerability scans, internal/external audits, and Critical Practice assessments.• Manage Table-top exercises for customers to highlight areas of improvement in both process and technology.• Plan and manage regular audits of account leadership teams for availability of updated Business Resilience artifacts. • Review, prioritize, and recommend information security improvements in alignment with client’s business goals and objectives.• Collaborate with sales leaders to create opportunities for additional revenue by aligning security gaps in customer’s environment to our services portfolio.• Managing client escalations; discussions with CIO/CISO/CTO level, attending monthly Account Meetings & Operations Calls.• Conduct interview and evaluations for candidates.• Perform HR responsibilities for reporting staff like recruiting, hiring, compensation planning, performance tracking and reviews.• Develop and manage annual financial budget.• Interfaced with our US clients regularly from leadership standpoint to review the delivery of our services.

• Managed team of 80+ network security professionals and a portfolio of ~ $30M TCV supporting network security infrastructure both On-prem in NTTD & customer data centers as well as public clouds (MS Azure and AWS) providing deployment, transformation, transition, and management services. • Managed recruitment, performance goals creation & tracking, compensation planning, annual reviews and salary increments / bonus payouts for my team.• Collaborated with CISO’s office to enhance corporate security and improve delivery to NTT DATA customers.• Interfaced with our US clients regularly from leadership standpoint to review the delivery of our services. Also, presented our capabilities to potential customers and assist in winning new logos.• Collaborated with sales team and solution architects to orchestrate security solutions.• Managed framework for identification of opportunities for increased efficiencies through automation, advanced products, platform aggregation etc. • Developed and manage financial budgets for my Org.• Strategized and managed the security measures for the protection of computer networks and information.• Spearheaded POCs for upcoming security products and made necessary budget proposals for their procurement.• Provided oversight for the development of procedures and contingency plans of client's infrastructure to minimize the effect of security breaches.• Managed client escalations; discussions with CIO/CTO level, attending Weekly Account Meetings & Operations Calls.

• Managed team of 50+ network security team members and a portfolio of ~ $20M Total Contract Value supporting network security infrastructure both On-prem in NTT Data & customer data centers as well as public clouds (MS Azure and AWS). • Managed recruitment, hiring, performance goals creation & tracking in the tool, compensation planning, annual reviews and salary increments / bonus payouts for my team.• Developed and managed the annual financial forecast and budget for the team.• Provided both people and technical leadership to ensure our contractual deliverables are met. • Reviewed and approved the new deal solutions for prospective customers providing innovative and dynamic solutions in a cost-effective manner.• Strategized and managed the security measures for the protection of computer networks and information• Spearheaded POCs for upcoming security products and made necessary budget proposals for their procurement.• Monitored the development of procedures and contingency plans of client's infrastructure to minimize the effect of security breaches.• Managed client escalations; discussions with CIO/CTO level, attending Weekly Account Meetings & Operations Calls.

• Managed team of 30+ security engineers & 3 Manager-Is providing user access management and SOX audit services to some of our major customers.• Managed the information risk and security implementation of strategic activities with direction from senior leadership. • Ensured there is consistent implementation of information security across all parts of the organization.• Managed the hiring, Goals, performance assessments of all team members.• Interfaced with clients and various technical teams for business requirement gathering, conducting analysis, and finalizing techno-functional specifications.• Proposing and designing security solutions for prospective customers in pre-sales.• Working closely with the Customer delivery executives to ensure the profit and revenue margins are maintained and identify opportunities/areas of delivery to enhance our margins.• Developed and Managed budgets and revenue margins.

• Managed service delivery of multiple accounts for User access management team with a team of 10-15 team members in Information Security domain.• Managed the hiring, Goals, performance assessments of all team members.• Managed and provided leadership for multiple critical project transitions and stabilization to steady state.• Ensured the delivery of various important parameters like SLAs, Quality, productivity, CSAT etc. • Ensured compliance of updated and approved Standard Operating Procedures by team.

• Providing Technical Support for all the system and network related problems to internal Hewitt employees.• Ensuring the smooth functioning of all the processes to minimize the downtime (if any).• Determining various issues of high impact and creating Event Tickets for the same.• Working in synchronization with other departments to effectively resolve the incidents and ensure their non-recurrence.• Mapping the drives from various servers to the end user’s desktop.• Managing the user accounts in Active Directory.• Configuration and Troubleshooting of Lotus Notes databases.• Creation and optimization of the Location Documents in Lotus Notes.• Installation and configuration of the Hewitt VPN.• Troubleshooting the various errors in the VPN connections.• Repairing the existing software with the scripted files.• Providing Access to the Hewitt network via various virtual networks.

• Troubleshooting and Maintenance of LANs & WANs.• Testing the DSL lines for Packet Strength, Synchronization, and Packet Loss etc.• Creating and Securing the Wireless Connections.• Providing support on protocols like PPPoE, DHCP & Static IPs.• Configuration of TCP/IP settings.

• Desktop troubleshooting & Configuration• Installing and configuring Windows XP, 2000.• Determining the opportunity areas & making action plans to improve team performance.• Handling and supporting a team of about 15 people.