Simranjit Singh Mann Email & Phone Number
Who is Simranjit Singh Mann? Overview
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Simranjit Singh Mann is listed as Information Technology at NTT DATA North America, a company with 25781 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Simranjit Singh Mann.
Simranjit Singh Mann previously worked as IT Support Specialist at Canadian Phoenix Steel Products and Field IT Support Engineer - Air Canada client at Avaso Technology Solutions. Simranjit Singh Mann holds Master Of Business Administration - Mba, Marketing And Human Resource, 6.83 from Rabindranath Tagore University.
Email format at NTT DATA North America
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About Simranjit Singh Mann
Simranjit Singh Mann is a Information Technology at NTT DATA North America. Colleagues describe them as "Simranjit Mann has consistently proven to be an outstanding IT support engineer under my supervision. His dedication to his work, coupled with his technical expertise, has greatly contributed to the success of our team. Simranjit's ability to troubleshoot complex issues efficiently and effectively has been commendable. He consistently demonstrates a strong work ethic, reliability, and a positive attitude, making him a valuable asset to any organization."
Simranjit Singh Mann's current company
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Simranjit Singh Mann work experience
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It Support Specialist
Current- Manage and triage support requests
- Provide end-user training and support as required
- Interact between business and IT team to address business issues and develop solutions
- Assist in data handling when needed to key business processes on IT System
- Ensuring data integrity and accuracy
- Documenting tasks and solutions to add to existing knowledge base
Field It Support Engineer - Air Canada Client
- Providing remote and on site support for Air Canada employees and business locations across Canada.
- Troubleshooting Laptops, desktops and airport infrastructure.
- Install and setting up (Install, Move, Add, Change) I.M.A.C requests.
- Resolve Air Canada L1 and L2 tickets raised in Service Now and Zendesk ticketing system.
- IT asset inventory management.
- SLA Management.
Sr. It Support Engineer
- Communication with end users of various department groups (via phone, email and virtual meeting platforms) to understand issues and provide solutions within defined SLAs.
- Logging incidents and service requests in the ticketing system (ITSM)
- Manage user accounts and permissions in Active Directory as per defined job responsibilities.
- Perform periodic maintenance activities of IT assets and manage inventory as per approved SOP.
- Provide support for on-boarding and off-boarding processes.
- Supported in revision of IT policies and procedures (SOP’s) versions.
Analyst
- Assist the customers on queries regarding their Products and Services ability to analyze information and evaluate results to choose the best solution and solve problems.
- Analyze and assess data to evaluate results and choose the best resolution for issues
- Evaluation of errors in audits and conducting remediation training of associates.
- Ensure that appropriate steps were taken to resolve customer’s problems and providing feedback.
- Gather data for budget forecasts and analysis of results
- Creation and maintenance of MIS reports to provide accurate data to management
Simranjit Singh Mann education
Master Of Business Administration - Mba, Marketing And Human Resource, 6.83
Bachelor Of Technology - Btech, Information Technology, 7.33
Frequently asked questions about Simranjit Singh Mann
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What company does Simranjit Singh Mann work for?
Simranjit Singh Mann works for NTT DATA North America.
What is Simranjit Singh Mann's role at NTT DATA North America?
Simranjit Singh Mann is listed as Information Technology at NTT DATA North America.
Where is Simranjit Singh Mann based?
Simranjit Singh Mann is based in Greater Toronto Area, Canada, Canada while working with NTT DATA North America.
What companies has Simranjit Singh Mann worked for?
Simranjit Singh Mann has worked for Ntt Data North America, Canadian Phoenix Steel Products, Avaso Technology Solutions, Sun Pharma, and Eclerx.
How can I contact Simranjit Singh Mann?
You can use AeroLeads to view verified contact signals for Simranjit Singh Mann at NTT DATA North America, including work email, phone, and LinkedIn data when available.
What schools did Simranjit Singh Mann attend?
Simranjit Singh Mann holds Master Of Business Administration - Mba, Marketing And Human Resource, 6.83 from Rabindranath Tagore University.
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