Simran Sunner Email & Phone Number

Birmingham, Gb

Birmingham, England, United Kingdom

Part of an EdTech start up, focusing on expanding support for primary and SEN schools in the area, contributing to Zen Educate’s rapid growth in the education sector.Owned relationships with key school partners, driving retention, expansion, and new business opportunities through effective account management.Achieved sales targets within the first 4 weeks—becoming the first in the team to do so—by building a strong sales pipeline and maintaining high standards of client service.Collaborated with school leaders to support their recruitment needs using a consultative approach, ensuring tailored solutions for each partner.Worked closely with the sales, operations, and technology teams to improve efficiency, deliver value, and continuously refine Zen Educate’s services.Fostered a mission-driven culture within the team, emphasising the importance of creating a positive impact on education through our work.Applied a growth mindset to meet challenges, demonstrating resilience, adaptability, and a proactive attitude in a dynamic startup environment.

Managing a team of Sales Managers in growing Explore Learning’s EdTech and tuition across the UK (including Scotland, Northern Ireland, Wales and England)Responsible for driving the entire company’s sales performanceDelivered 1:1 and group coaching on both personal and professional development areas raised by staff and focusing on performanceDesigned and facilitated training workshops to support employees in responsive to identified skill gapsMotivating and empowering the team by encouraging a growth mindset and inhibiting an environment of continuous learning to sharpen skills and share best practices Setting clear goals, providing regular and constructive feedback to enhance and elevate current skills in order to achieve outstanding results Proven track record of hitting targets and KPIs to increase sales bookings, show-rates and conversionAbility to manage a team with neurodiverse needs

Handling customer, school and corporate queries regarding Explore Learning’s TuitionAble to assess, tailor and make educational recommendations based on children’s learning needs and uncovering the need for tuitionUtilising a consultative approach in Sales to hold trial appointments for customers to uncover their why and how our products/services are able to deliver Enrolled new members to all Explore memberships with a conversion of +80%Collaboration with internal and external stakeholders to provide a consistent customer journey. Reporting back to the Sales Performance Manager to improve the new member experience.

Successfully ran a new hybrid model of offering both online & in person tutoring Managed a team working both on site and remotely simultaneously Membership growth from 180 in May to 300 in August with high quality education provisionDrove team to meet ambitious KPIs through growth and retention of members Coached & provided regular trainings for 25-30 part time tutors and colleagues online and in centre Recruited tutors, conducted interviews and held induction training with regular performance reviews

Birmingham

Tutoring children from the age of 4 to 15, teaching Maths and English, as well as, covering additional courses, such as, 11+, Succeed in Secondary, Creative Maths and Creative English.Experience in sales and marketing, been to multiple locations to promote the company and gain many more members to join by using interpersonal skills, through mentoring team members, tutoring and customer service, serving the customer’s needs using proactive listening.Actively supporting the business and striving to be a brand ambassador through conducting library workshops in the community and promoting the company in schools.Nominated for the best tutor awardWon a Quarterly competition

Msc, Human Resources Management

Level 7 CIPD

Bachelor Of Arts, Religious Studies, 2:1