Simran Malik Email & Phone Number

Liverpool, England, United Kingdom

In my role as a Retail Assistant at Primark, I provided exceptional customer service, interacting with 100+ customers daily and assisting them with product selection and upselling. I received training in till operations and played a key role in night shift stock replenishment, improving stock accuracy and display alignment by 15%. I also consistently resolved customer issues, increasing satisfaction levels by 20% based on customer feedback surveys. By ensuring efficient store operations and maintaining a high standard of merchandise display, I contributed to improving the shopping experience and overall sales performance. My ability to work under pressure and deliver fast, accurate service significantly reduced checkout times, enhancing store efficiency during peak hours.

Bengaluru, Karnataka, India

I contributed to a comprehensive study on powerlifting programming, analyzing training protocols to improve athlete performance. I provided research insights that enhanced training methodologies by 20%, ultimately benefiting the organization's clients. I also assisted in the development of website illustrations, which improved site traffic and user engagement by 30%. My contributions extended to designing clear and compelling presentations that summarized complex research findings for internal teams, which were later utilized in client workshops to enhance fitness program adoption.

Bengaluru, Karnataka, India

I curated a collection of socio-political art and transformed extensive research into engaging multimedia content for their YouTube channel, increasing viewership by 25%. I collaborated closely with the Chief Editor to ensure the research was aligned with the organization’s artistic vision. I also led a revivalist project that examined traditional art curation practices, which resulted in two exhibitions showcasing the findings. My work not only expanded the organization’s digital archive but also informed content strategy, leading to an overall increase in audience engagement. This role strengthened my research, content creation, and collaboration skills.

Kolkata, West Bengal, India

Identified and inspected some of India’s under-researched and less explored monuments, categorizing them into their historical eras, civilization types and monarchs/rulers.Probed into the establishment of these monuments, underpinning the gradual cultural narrativization around these monuments and the state of various stakeholders involved in the present preservation of these natural heritage sites.

Kolkata, West Bengal, India

Illustrated each social media and website post of Krya Consumer Products using Autodesk Sketchbook and Canva to fit the organization’s imagined colour palettes and thematization.Investigated a series of Ayurveda-oriented solutions to some of India’s consumer products industries, highlighting the Western gaze, Europeanization and cultural gentrification.

Postgraduate Degree, Sports Management

Activities and Societies: University of Liverpool, Strength and conditioning club.

Bachelor Of Liberal Arts, Communication And Media Studies

Education record

Activities and Societies: Charnock House- Vice Captain LMCMUN- Press Head 2020 Duke of Edinburgh awardee