Simran Parekh Email & Phone Number

Toronto, ON, CA

Vaughan, Ontario, CA

- Developed more than 40 e-learning modules in collaboration with subject matter experts, integrating personalized experiences for both clients and internal stakeholders. Additionally, created over 20 microlearning modules designed with gamification elements to enhance learner engagement and retention.- Managed the Accessibility project, ensuring.

- Developed engaging video-animated learning modules using gamification and interactive strategies, resulting in a 45% increase in learner engagement and a 25% improvement in knowledge retention, contributing to more effective training outcomes across multiple client companies.- Led a team of 6 copywriters and 5 content designers, ensuring high-quality.

- Developed visual identity and brand guidelines for 2 clients resulting in increased brand recognition and consistency across all touchpoints.- Created 5 unique brand logos that received positive feedback from clients and their target audience, resulting in increased brand recognition and awareness.- Designed 20 social media posts and grids that resulted.

- Managed and supervised call center and email support teams during the COVID-19 pandemic. I implemented new protocols and strategies to ensure efficient and effective customer service operations in remote work environments. This involved developing training programs, monitoring metrics, collaborating with cross-functional teams, implementing quality.

-Awarded employee of the month for four consecutive months.-Planned interior layouts using AutoCAD and 3D software to explain designs to the client accurately.-Coached design and sales team using presentations about wardrobes and its mechanism, which increased its product sales by 45%.-Designed three kitchen design options for residential as well as.

Diploma, Visual Merchandising And Arts

Bachelor Of Arts (B.A.), Interior Design