Senior Business Analyst
Current-Directed analysis and discussions to elicit targeted business requirements that are fit for purpose -Prepared comprehensive business requirements documents that meet the needs of business stakeholders and achieve operational best practice -Reviewed and dissected ‘As Is’ process and establish necessary changes required to ensure optimal ‘To Be’ processes are defined.-Defined and managed plan to ensure deliverables are completed within agreed time frames and are in accordance with agreed client specifications. -Identified Risks, Issues, and Assumptions & Dependencies to the Project Manager with mitigating actions where applicable.-Actively supported Technical Analysts in the completion of technical specifications and participate in solution design.-Supported all stages of testing such that the implemented solution reflects all of the agreed requirements and support defect management and any change requests that may emerge.Co-ordinated with the Project Manager, managed post implementation support to minimise disruption to the business.-Implemented a Agile methodology to ensure timely delivery of project milestones.-Diligently followed-up any outstanding issues with business users or IT developers to ensure that projects and change initiatives are closed out promptly. -Driven business improvements through visibility of ongoing quality issues and initiatives-Review team working practices/procedures to identify opportunities to improve quality or productivity.-Mentorship to business analysts for planning and execution-Created an interactive dashboard that allowed stakeholders to quickly and easily monitor key performance indicators in real-time.Experience using - JIRA, Business IntelligenceRole as Lead BA-Managed the planning, tracking, reporting and quality of analysis for the team of business analysts assigned to the project.-Managed stakeholder such as project managers in the planning and delivery of the analysis components of the project