Simran Thakur Email & Phone Number

Los Angeles Metropolitan Area

• Selected to represent the IME department in the CPP showcase; won 2nd place in the Engineering College. • Led a team that developed a new warehouse structure and warehouse management system (WMS), resulting in a $105,567 annual cashflow increase. • Developed key performance indicators (KPIs) to monitor travel time and restocks. • Employed warehouse restructuring techniques to develop different warehouse alternatives and utilized simulation software to identify the most optimal alternative. • Created an inventory scanning system and implemented standard operating procedures (SOPs).

Pomona, California, United States

• Surged majority of client fulfillment by 80% through assembling orders and inquiring about satisfaction of products.• Increased demand by 30% for cuisine by cultivating meals expeditiously. • Demonstrate high level of administrative competence in a fast paced and intense environment while aiming to meet safely, quality, efficiency and machine downtime targets by 40%. • Excel in planning, forecasting, setting objectives and determining courses of action for client orders.• Effectively manage and assign a team of 10 to a clear understanding of responsibilities throughout the shift and guide employees to proper resources whenever help is needed. Used systematic methods to accomplish more tasks in less time and achieve maximum time effectiveness.

Anaheim, California, United States

• Successfully managed a 6-person team by supervising and delegating team tasks to efficiently satisfy clients wellbeing goals. • Effectively control telephone, clients and other time traps while also assisting clients in finding the ideal health routine for their optimal lifestyle. • Innovated and created new recipes based on client’s likings using clean, natural and healthy ingredients to fit both taste factor, healthy factor and Instagramable worthy photo of the food.

West Covina, California, United States

• Retrieved items for guest orders accurately and quickly; met service and required ship time standards. Properly prepared, packed and sorted guest orders for shipment using correct materials in a timely manner. • Modeled excellent service by greeting all guests in the area and monitored and communicated with the leader when supplies were needed. • Manually loaded outbound orders into 3rd party carrier trailers. • Leveraged appropriate escalation tools to solve process and/or guest issues; notified leader(s) as needed.

City Of Industry, California, United States

• Greeted 300+ clients upon their arrival and effectively answered burning questions regarding the store and its merchandise. • Received and carried out tasks in a cooperative and harmonious spirit to create an environment for creative growth and supported managers by foreseeing tasks, monitoring performance, ensuring adherence to company policy and delegating work.• Ensured accurate financial transactions by processing payments via cash and debit and issuing refunds, credits, or change to clients, resulting in a smooth and efficient customer experience by 100%. • Communicated confidently with superiors, peers and subordinates about routine tasks and improved overall job performance and client satisfaction by 80%.• Demonstrated a high level of administrative competence by teaching employees’ proper skills, attitudes and knowledge to improve quality and efficiency of work by 85%. Achieved a high productive output of 95% while obtaining maximum team effectiveness and performance.

City Of Industry, California, United States

• Maintained the company website by creating and uploading merchandise images. • Improved the effectiveness of communications and interactions with clients by sending information about upcoming products through Constant Contact. • Demonstrated competent performance in assisting in orders, labels, shipping, and handling.