Simrat Kaur Email & Phone Number

Process Improvement Projects: Head process improvement projects that enhance office systems, operations, and information management.- Electronic Health Records (EHR): Guided transition to new EHR system, reviewing audit logs and performing quality assurance checks to uphold reporting/information accuracy. Trained 10 staff on system use to facilitate seamless adoption.- Health Information Management: Integrated new imaging application into existing EHR, leading to improved image clarity and diagnoses.- Workflow Design: Optimized patient care workflows with insurance pre-verification to increase efficiency by 20%.Financial Support: Monitor patient accounts, identifying aging balances and addressing insurance payment issues.- Data Analysis: Perform detailed analyses as part of the insurance verification process. Recommends options for additional coverage or payment plans, allowing patients to make informed decisions.- Driving Results: Achieved 25% reduction in outstanding balances, significantly improving the clinic's financial health.Organizational Skills, Clinical Operations and Efficiency Optimization: Manage scheduling for 90 patient appointments per week, driving efficiency while accommodating last-minute adjustments. Instituted new processes to verify patient contact information, leading to more efficient scheduling.Client Relations and Patient Outcomes: Build working relationships with patients, providers, and specialists. Coordinate timely and accurate transfer of information to support high-quality patient outcomes.Communication and Regulatory Compliance: Address patient inquiries/concerns, ensuring resolutions align with company policies, healthcare regulations, and dental board standards.U.S. Health Insurance Portability and Accountability Act (HIPAA): Handle confidential health information with discretion, adhering to HIPAA regulations.Onboarding: Onboarded new dentist and recommended courses to build her confidence.

Health Informatics and Financial Management: Verified patient health insurance benefits, followed up on insurance claims, and processed payments with precision, contributing to financial integrity and efficient financial processes.Streamlining Operations: Streamlined appointment scheduling, adeptly managing multiple phone lines and addressing patient inquiries while consistently adhering to office policies.

Office Administration: Coordinated patient care, office, and laboratory responsibilities within a dynamic dental group, ensuring smooth operations and optimal patient experiences.Special Needs Populations and Positive Work Environment: Catered to children with special needs, fostering a supportive and inviting patient environment.Patient Education: Educated patients on postoperative care and general oral health practices, empowering them to maintain optimal oral hygiene.

Dental Care and Patient Satisfaction: Served an average of 30 patients per day at a small rural clinic. Delivered comprehensive general dentistry services, including restorative procedures and periodontal scaling, to effectively meet patient needs.Team Leadership and Staff Development: Led 3-member team (2 assistants and 1 manager), supporting staff development and efficient operations.Medical Records, Attention to Detail, and Documentation: Drew on close attention to detail to document and maintain accurate records of patient visits and treatments.Quality Patient Care: Ensured a safe, sanitary environment, creating optimal conditions for patient care and examinations.Interpersonal Skills: Leveraged interpersonal communication and clinical reasoning to improve patient and business management.Creative Problem Solving: Crafted creative solutions to complex problems, such as inadequate imaging capacity and lack of resources. Acquired inexpensive, portable tabletop dark room that refined X-ray processing and improved efficacy.Growth Initiatives: Grew patient base by 900% within the first year as a result of positive patient relations and quality care.

Master Of Health Informatics And Health Information Management

Bachelor Of Dental Surgery, Dentistry