Director Solutions Consulting
CurrentWorking with Enterprise client to understand their Talent Advisory and L&D needs and solutioning programs and products that best address their requirements.
Dec 2024 - Present
AeroLeads people directory · profile
Simrita Sethi Email & Phone Number
Leader in Key Accounts & Customer Success | SaaS Growth Expert | 8+ Years in HR Tech | Client Engagement & Revenue Growth Strategist
at
Jombay
1 work email found
@jombay.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Leader in Key Accounts & Customer Success | SaaS Growth Expert | 8+ Years in HR Tech | Client Engagement & Revenue Growth Strategist
Location
Delhi, India
Company size
Who is Simrita Sethi? Overview
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Quick answer
Simrita Sethi is listed as Leader in Key Accounts & Customer Success | SaaS Growth Expert | 8+ Years in HR Tech | Client Engagement & Revenue Growth Strategist at Jombay, a with 88 employees, based in Delhi, India. AeroLeads shows a work email signal at jombay.com and a matched LinkedIn profile for Simrita Sethi.
Simrita Sethi previously worked as Director Solutions Consulting at Jombay and Vice President- Key Accounts & Customer Success | Chapter Apps Inc. at Chapter Apps Inc. Simrita Sethi holds Master'S Degree, International Business from Monash University.
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Email format at Jombay
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{first}.{last}@jombay.com
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Profile bio
About Simrita Sethi
With over 8 years of experience in Key Accounts, Customer Success, and Growth roles within the HR Tech industry, I’ve consistently driven revenue growth and built strong, lasting relationships with clients. In my most recent role as Vice President of Key Accounts and Customer Success at Chapter Apps Inc., I lead a team responsible for a 90% customer retention rate and a 60% revenue increase through strategic cross-selling and upselling. I’ve also managed ARR INR 2.5 crore (~USD 300K) across 35+ enterprise and SMB clients, expanded operations internationally, and improved time-to-value for product adoption.Previously, I held key roles at QuoDeck Technologies and Rigged Entertainment, where I helped grow client portfolios and led teams to success. At QuoDeck, I contributed to securing the first international client for a SaaS product and developed systems that enhanced the sales pipeline. As a Co-Founder of Rigged Entertainment, I oversaw operations, developed franchise models, and drove customer satisfaction and efficiency.I’m passionate about solving client challenges, implementing solutions that make their work easier, and driving value at every touchpoint. Personally, I enjoy socialising with friends, swimming, and reading.Let’s connect to explore how we can work together to drive client success and revenue growth: simritasethi@gmail.com
Current workplace
Simrita Sethi's current company
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Jombay
4 roles
Simrita Sethi work experience
A career timeline built from the work history available for this profile.
Vice President- Key Accounts & Customer Success | Chapter Apps Inc.
> Led a team of 5+ in managing customer success for a SaaS-based employee learning platform, achieving a 90% customer retention rate and a 75% product adoption rate.> Streamlined client onboarding by creating training materials, reducing time-to-value from 8-10 weeks to 4-6 weeks, and accelerating product adoption.> Increased annual revenue by an average of 30% YoY, managing ARR INR 2.5 crore (~USD 300K) across 35+ enterprise and SMB clients.> Drove 60% revenue growth through cross-selling, upselling, and expanding into international markets like SEA and Brazil, generating an additional INR 1.5 crore (~USD 170K).> Conducted Executive & Quarterly Business Reviews with key stakeholders to highlight ROI and align product strategies with business goals.
Nov 2018 - Aug 2023
Vice President- Key Accounts | Quodeck Technologies
> Spearheaded growth in the Delhi NCR region for a game-based employee learning SaaS product, securing new business and expanding operations into the U.S. market.> Managed the largest account in the region, Kohler India, and led a successful pilot project that secured the company’s first international client.> Developed an MIS system to improve lead tracking and optimise the sales pipeline, enhancing operational efficiency.
Nov 2016 - Oct 2018
Co-Founder - Leading Operations & Client Relations | Rigged Entertainment Pvt. Ltd.
> Secured and designed a 1,500 sq. ft. space for the business, achieving full operational functionality.> Launched the F.o.G Cafe, developing a 15-item menu and achieving a 70% gross margin.> Developed a comprehensive Franchise Plan and streamlined operations, cutting costs by 50%.> Managed a team of 9-10 employees, overseeing recruitment, remuneration, and training to ensure business efficiency.> Boosted customer spending per visit through successful marketing campaigns and loyalty packages.
Feb 2010 - Nov 2016
Team & coworkers
Colleagues at Jombay
Other employees you can reach at jombay.com. View company contacts for 88 employees →
YH
Yash Harne
Colleague at JombayPune, Maharashtra, India
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CZ
Chandrakant Zalte
Colleague at JombayPune, Maharashtra, India
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VD
Varsha Dev
Colleague at JombayKolkata, West Bengal, India
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AP
Ankita Patil
Colleague at JombayNashik, Maharashtra, India
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BR
Binnies Reyes
Colleague at JombayPhilippines
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SH
Sarah Hany
Colleague at JombayHurghada, Al Bahr Al Ahmar, Egypt
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NN
Nikhil Nikalje
Colleague at JombayPune, Maharashtra, India
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JD
Jishnu Devi
Colleague at JombaySingapore
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PK
Prasheel Kelkar
Colleague at JombayPune, Maharashtra, India
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GP
Girish Paithankar
Colleague at JombayPune, Maharashtra, India
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Yash Harne
Colleague at JombayPune, Maharashtra, India
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CZ
Chandrakant Zalte
Colleague at JombayPune, Maharashtra, India
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VD
Varsha Dev
Colleague at JombayKolkata, West Bengal, India
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AP
Ankita Patil
Colleague at JombayNashik, Maharashtra, India
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BR
Binnies Reyes
Colleague at JombayPhilippines
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SH
Sarah Hany
Colleague at JombayHurghada, Al Bahr Al Ahmar, Egypt
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NN
Nikhil Nikalje
Colleague at JombayPune, Maharashtra, India
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JD
Jishnu Devi
Colleague at JombaySingapore
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PK
Prasheel Kelkar
Colleague at JombayPune, Maharashtra, India
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GP
Girish Paithankar
Colleague at JombayPune, Maharashtra, India
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3 education records
Simrita Sethi education
Master'S Degree, International Business
Bachelors, Commerce
Diploma, Business Administration
Infinity Business School
FAQ
Frequently asked questions about Simrita Sethi
Quick answers generated from the profile data available on this page.
What company does Simrita Sethi work for?
Simrita Sethi works for Jombay.
What is Simrita Sethi's role at Jombay?
Simrita Sethi is listed as Leader in Key Accounts & Customer Success | SaaS Growth Expert | 8+ Years in HR Tech | Client Engagement & Revenue Growth Strategist at Jombay.
What is Simrita Sethi's email address?
AeroLeads has found 1 work email signal at @jombay.com for Simrita Sethi at Jombay.
Where is Simrita Sethi based?
Simrita Sethi is based in Delhi, India while working with Jombay.
What companies has Simrita Sethi worked for?
Simrita Sethi has worked for Jombay, Chapter Apps Inc, Quodeck, and Rigged Entertainment Pvt. Ltd..
Who are Simrita Sethi's colleagues at Jombay?
Simrita Sethi's colleagues at Jombay include Yash Harne, Chandrakant Zalte, Varsha Dev, Ankita Patil, and Binnies Reyes.
How can I contact Simrita Sethi?
You can use AeroLeads to view verified contact signals for Simrita Sethi at Jombay, including work email, phone, and LinkedIn data when available.
What schools did Simrita Sethi attend?
Simrita Sethi holds Master'S Degree, International Business from Monash University.
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