Simon Robinson Email & Phone Number

Stoke-On-Trent, England, Gb

Alderley Edge, England, United Kingdom

Responsible for the scoping, analysis, development and delivery of strategic business intelligence and operational management information solutions within a wider planning and performance function, supporting our companies large Group Operations unit. SQL DBA and job schedule management, script and automation of tasks, aggregates and presentation layers/cubes, reporting self service and insight/analytics provision to the business helping them to understand their own data and performance while managing requirements, relationships and a team of senior developers

Working within the Group Planning, Performance and Capability team providing Management Information to the business with additional insight and value

Stoke-On-Trent, United Kingdom (And Other Locations)

Current role of Capability Manager, working within a team of subject matter experts and design professionals within the Business Intelligence teamThe role is designed to drive effective delivery of new capability and accurate data through working with partners in IT domain, IT delivery and internally within the wider BI team to provide dynamic, accurate and reliable datastreams for exploitation by the reporting and delivery units.Reporting to the senior Capability Manager supporting CAPEX and OPEX budgets, a key skill is to influence the return of value for money and driving performance.

United Kingdom

Managing customer relationships and reporting/project requirements within Vodafone, specifically in the Customer Operations space to deliver core KPI data for call centre management of cost and volume, plus revenue leakage and commissionsIncorporates most elements of my previous role as application manager, with additional responsibility to develop and manage requirements and end to end customer expectations

Stoke-On-Trent, United Kingdom

Managing a set of core BI systems and application analysts to enable data provision, business intel and management information reporting to the wider businessPrimarily managing a SQL Server estate, the role includes management of data feeds from operational systems, ETL and Schedule/Job management, creation and maintenance of 3NF and PL design and delivery, as well as providing outputs through campaign files and KPI reportingCore toolset and skills include:People and Project ManagementSQL Server (2000 & 2005) - Development & DBA LeadETL (DTS, SSIS, MLoad/FLoad)TeradataBusiness ObjectsAll Office (Access/Excel expert)Visual Basic (Script & VBA)Responsible for process improvement, as well as offering data assurance and validation/reconcilliation.The role also involves managing the expectations and requirements of customers internally directly, attending meetings and presenting solutions to the business to enable them to make commercial and management decisions, including the support of commission schemes for the call centre.Specialise in script management, application build, presentation layer design and report writing

(Continuation of service - Singlepoint bought by Vodafone April 2004)CONSUMER MANAGEMENT INFORMATIONPlanning and InsightMy role involves the development and maintenance of SQL Servers, building and scheduling routines to produce transactional and aggregation of data from source systems for exploitation by internal and external customers.The role also cover the validation of work submitted by other technical or development analysts, and providing reporting via various methods to suit the customer need.Role involves elements of DBA, Project Manager, Data Architect/Implemention and Report Developer, and management of a team of Technical Specialists, assisting and guiding them through projects and managing out teams workloadPrimary skills:T-SQL, VB, VBA, VBScript (inc ADO connectivity)Product Experience:10 years plus Access/Excel5 years plus experience of SQL Server 20001 year experience SQL Server 20054 years plus Business Objects4 years plus Teradata

Development and release of core reports to the business in a growing depratment, utilising and progressing own knowledge base to push the boundaries of report provision.Envrionment generally in Access/Excel/VBA to create reports for impact used for performance and commission reporting for 400+ sales staff.Also utilised as UAT and SIT testing for billing system upgrades, producing test plans and data validation to ensure reporting consistency throughout the upgrade process.Initially employed as a sales agent, then team manager before progressing to basic MI in 1999.

Initially as a sales agent, progressing to sales manager of 10 advisors. This role involved telesales and the resale of motor vehicle insurance to customers, selling add ons to boost company revenue.