Dionne S. Email & Phone Number

Boca Raton, Florida, Us

• Supervise and mentor onsite property managment team.• Inspect property conditions and oversee to maintenance work to ensure quality and safety conditions are met.• Enforce lease agreements terms to maintain compliance and protect property interests.• Colloborate with contractors for space buildouts, repairs, and preventative maintenance work.• Ensure prompt and efficient processing of payables. • Prepare property budget for operating expenses and capital plans.• Prepare and review operating expense reconciliation (CAM).• Prepare property monthly financial packages.

Boca Raton, Florida, Us

Supported Area Manager with portfolio as needed.• Coordinated tenant move in and move out.• Managed rent collections and tenant delinquencies.• Coordinated tenant service requests.• Process vendor invoices.• Maintain vendor contracts and tenant records.• Maintain certificates of insurance for both vendors and tenants.

New York, Ny, Us

Assisted Senior Property Manager and Associate Director as needed with assigned real estate portfolio. • Prepared rent bank deposits and deposit reports.• Prepared rental leases and coordinated tenant move in and move out processes.• Reviewed insurance requirements for vendors and tenants to insure compliance.• Coordinated tenant service requests.• Processed and reconciled vendor invoices.

Boca Raton, Fl, Us

Managed the strategic design, development, and administrating of title processing of inventory for vacation ownership developers and resort associations including but not limited to Bluegreen Corporation, its affiliates, and non-affiliates.• Implemented new technologies and process automation to encourage continuous improvement. Reduced mailing times within the department by over 50%.• Monitored the regular processing, closing and administration closing for timeshare sales.• Recovered association inventory for business clients or consumers of Resort Title Agency, Inc.• Performed due diligence within various systems and records to determine and confirm the ownership of the underlying real estate, which at times required additional action to clear title impediments.• Trained associates as needed with changing trends based on departmental needs and standards. • Developed monthly team and individual metrics for associates.

Boca Raton, Fl, Us

Managed an efficient accounts receivable team overseeing the posting and reconciliation of maintenance fee payments for the HOA managing entity Bluegreen Resorts Management.• Developed department's first formal employee manual including training and development.• Successfully implemented new technologies and process automation that increased department productivity by 40%.• Managed receivables averaging over $87 million annually for over 40 condo associations.• Monitored payments due from clients and promptly contacted clients with past due payments.• Reconciled cash received from Lockbox, ACH, and Credit Card via Payment Tech and AS/400. • Resolved credit card disputes within 2 business days.• Coordinated with Accounting Managers to insure daily posting of cash receipts were entered into the necessary association ledger as well as performed a monthly reconciliation of cash deposits received.• Handled payment complaints or discrepancies within 1 business day.• Hands on involvement in the successful transition of acquisitions. Documented, converted, and tested all conversion data to an AS/400 network.