Koray S. Email & Phone Number

Ankara, Turkey

Ankara, Türkiye

Istanbul, Turkey

Support to software and network problems of endpoint and server users; to provide and inform all relevant units,Managing central antispam and antivirus operations. Access management to meet the approved software demands of the servers and clients with their tools andkeeping track of all updates, including the operating system,Installation, maintenance, troubleshooting, change management of physical/virtual systems, taking their actions instantly,Control of planned backup and replication processes, required restore/failover management of operations, problems in these operations immediately solving and routine testing,All devices and software madewith the approval of the cybersecurity unit reporting of transactions /changes in relevant registration systems,Performing the required studies for the findings conveyed by the cybersecurity unit,Providing related requests/incident calls, opening, and follow-upand finalize within SLA to contracted companies for the information technology maintenance and support,Performing the approved active directory and file server operations, provision of user permissions and data transitions,Taking roles in the R&D projects carried out by the Technology Center.

Istanbul, Turkey

Operating services of managed customer systems; proactive monitoring, periodic controls, response to detected or communicated problems, solution, call management (classification of the call, registration of the call to the system, solution, if the unsolvable escalation, proactive follow-up and shutdown until results)and reporting and others; fulfill the requirements.Operating systems and components management, updates, backups,tomake configuration, patch, version updates,Periodic systems backup, monitoring and other management via its tools to operatein accordance with defined policies, procedures and guidelines,Performing disaster recovery scenarios when necessary to perform transactions within defined scope and deadlines,Adding solutions to unknown and complex problems and convert them as a known problem-solution process to make the actions more robust and sustainable.Taking part in the discovery, analysis, periodic maintenance and intervention in datacenter studies, take responsibility,Documenting and reporting the responsible activities,Recording all transactions and cases that performed in the defined call management system, update and correctly finalized in the system.

Istanbul, Turkey

Installing and Configuring Windows ClientsInstalling and Configuring Windows ServersAdministering Windows ServersConfiguring Advanced Windows Server Services,​HOTLab 01 - Topology Design and ImplementationCore Solutions of Microsoft Exchange ServersHOTLab 02 - Exchange Installation, Managing and Disaster ScenariosCloud Fundamentals, Microsoft Azure FundamentalsNetwork Associate, Virtualization Technologies