I do research in Customer Experience (CX), Business and Behavioural Economics.💼 I am experienced in behavioural economics, financial analysis, CX and customer service, I am also passionate about leveraging insights from customer research to drive business strategies and improve customer experiences. I have a strong background in commerce education and a Postgraduate Diploma in Business Administration from GIBS Business School, I combine analytical thinking with creative problem-solving to unlock growth opportunities.🌟 I am focused on creating innovative financial solutions that empower customers to achieve their goals. Through my work, I aim to bridge the gap between CX, behavioural economics and finance, making financial products and services accessible and engaging for everyone.✍️ Writing case studies on topics related to business and strategy is another passion of mine. I believe in sharing knowledge and insights to inspire others and foster learning within the business community.🎯 If you're looking to collaborate, discuss, or explore opportunities at the intersection of finance, CX, Behavioural Economics and technology, feel free to reach out. Let's connect and make an impact together!