Simson See Email & Phone Number

o Ensure the system availability, reliability, scalability and accessibility that supporting hundreds of internal and several thousands of external clients/prospects around the clock and globe.o Manages, setup rules, guidelines, direction and plan for the IT department. o Setup, support, maintain and monitor the company systems and the corresponding networks in four different locations. This includes 2008, 2003, ISA, SQL, FTP, SMTP, DNS, Exchange Mail and IIS Servers. Fluency in all kinds of MS products, LAN, WAN & VPN topologies.o Performed various types of system implementation projects including server virtualization (VMWare) Active directory and mail server upgrade successfully.o Maintains several company web sites and services that supporting thousands of external users. Fluency in both programming as well as scripting languages.o Support SQL server and MS Access database applications. Fluency in several different types of database engines.o Supervise the support team to maintain the systems around the clock. This includes telephone and frontline support as well as system monitoring and testing services.o Design, setup and implement system security policy. Effectively protected the system from various type of virus, spam and internet attack. Maintain the system uptime at high 99%.o Design, setup and implemented remote system backup site as well as the disaster recovery procedure and plan.o Maintain a very good documentation and software licensing controlling procedure.

Vancouver, Canada Area

o Design, develop, and support a Document Imaging Systems (network, IVR and web base). This SQL Database and Imaging system stored more than 100 millions of records and greatly improved the compilation and retrieval of data for more than 150 users in courier cargo industry.o Setup, support, maintain and monitor a Microsoft 2000/NT system and networks in Vancouver and Toronto area. Fluency in all kinds of MS products, LAN, WAN & VPN topologies as well as daily system backups and disaster recovery procedures.o Design, develop, and support company web site and web service with MS IIS and SQL Server. Fluency in programming languages, for example VB scripts, Java scripts/applet, HTML, ASP scripts and Visual Basic.o Design and setup a SQL database server hosting more than 100 millions of records. Fluency in database engines for example MS SQL Server, MS Access, Oracle and dBase.o Served as project manager and industry consultant, supervise several technicians in maintain of systems in various client sites on a 24-hour basis, including telephone hot-line support and routine testing and maintenance.

Designed, developed and maintained the Customer Accounts System, Full Customer Services System & Commission System etc.

Vancouver, Canada Area

o Monitored and controlled computer processing, including output queues, printing and output distribution. Performed various job tasks in accordance with schedule of operations.o Made modifications to existing programs, created new programs to enhance productivity.o Designed and developed an Order/Schedule System to enhance their order and scheduling process.

Designed, developed an Inventory/Sales Tracking system for a bookstore.

Diploma, Computer Systems Technology

Education record