Sin Mei Ko Email and Phone Number
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Sin Mei Ko personal email
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Sin Mei is an energetic, creative, and forward-thinking Senior Technology leader with broad IT and operational expertise. She is recognized for her meticulous attention to detail, while maintaining the unique ability to see the big picture. She is a highly versatile leader, and has successfully managed teams to deliver innovative technology solutions and streamlined processes to drive efficiencies. Her experiences span across multiple industries and companies, ranging from small startups to Fortune 500 companies. Design Thinking | Strategic Planning | Business Analysis | Application Development | Usability Engineering | Enterprise and information Architecture | Process and Organization Agility and Optimization | Product Management | Program and Project Management | Data Analytics | Vendor Management
Accenture
View- Website:
- accenture.com
- Employees:
- 10
- Company phone:
- (187) 788-9900
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Associate Director, Accenture Servicenow Business GroupAccenture Jan 2018 - PresentDublin 2, Ie
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Director, Global Service Desk And Itil Services, Technology Operations And Asset ManagementStaples 2014 - 2017Framingham, Ma, Us• Head of Global Service Desk and ITIL Services and Technology Operations with extensive experience in outsource vendor transition and management, including establishment of key KPIs and SLAs. • Led Priority Incident Management, Change Management, Problem Management, CMDB (ServiceNow), and Asset Management functions. -
Senior It Manager, Retail Distribution Centers Supply Chain ApplicationsStaples 2011 - 2014Framingham, Ma, UsDirected a technical team (onshore/offshore) and led application development efforts relating to supply chain applications (warehousing management system, conveyor, pick to voice, labor management system, etc.) used by the retail distribution centers in the U.S. and U.K. Proactively managed various software vendors to contractual obligations.
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Principal ConsultantSin Mei Ko Management Consulting Services 2009 - 2011• Information Architect for a leading healthcare insurer, supported a major system conversion and a government mandate to provide product and pricing data to the online consumer market. • Performed a HCFA 5010 mandate/ICD-10 readiness assessment for a government contracted healthcare entity.
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Vp, Information TechnologyBest Doctors 2008 - 2009• Directed business analysis and application development efforts across the company. Implemented new CRM technology platform to health service operations while also serving as program manager, stabilized core policy administration system and delivered key functionalities for the international health care business.• Created the vision needed to deliver a robust data warehouse for the international health care business. • Managed the infrastructure, operations, IT support, and Data Center.
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Director - It, Claims, Facilities, And Chief Security OfficerNeighborhood Health Plan Of Rhode Island 2004 - 2007Smithfield, Ri, Us• Led IT application development, business analysis, data warehouse, infrastructure, operations, IT Support and Data Center. Developed a strategic plan and directed IT in key corporate projects. • Managed Claims operations, streamlined operations and introduced technology solutions that enhanced quality and reduced manual intervention. -
Principal ConsultantSin Mei Ko Management Consulting Services 2002 - 2004• In one of the projects, led a multi-discipline team that analyzed business processes across multiple business units and implemented high pay-back improvements to the work management system at a major gas and electric utility company. In a short period of time, achieved targets of removing irrelevant data entry elements, increased data validation, and improved processes. Also designed a single entry screen for both gas and electric work which greatly reduced data entry overall.
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Director, Technology ArchitectureOnebeacon Insurance 2001 - 2002Plymouth, Mn, Us• Directed a team of enterprise and solutions architects, established and implemented standards and guidelines that directed the design and deployment of technology solutions across the enterprise. Provided technical guidance to project teams. -
Application Development Manager And Program ManagerBoston Gas (Acquired By Keyspan Energy, It Is Now Part Of National Grid) 1998 - 2001• Program manager for a mobile initiative that extended the work management application (Maximo) and associated tools to gas field personnel using rugged computers and wireless infrastructure (well before the age of iPhones!). Developed the conceptual design and managed the development and deployment of a web-based time reporting application that integrated the mobile application to Peoplesoft Payroll. • Effectively worked with an outside usability team and field personnel to gather requirements and designed the user interface, taken into consideration environmental and UX factors.
Sin Mei Ko Skills
Sin Mei Ko Education Details
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Colgate UniversityMathematics And Physics -
Bryant UniversityMaster Of Business Administration - Mba
Frequently Asked Questions about Sin Mei Ko
What company does Sin Mei Ko work for?
Sin Mei Ko works for Accenture
What is Sin Mei Ko's role at the current company?
Sin Mei Ko's current role is Innovative Technology Transformation Leader with a Passion to Help Clients Achieve Success | Northeast Market Unit Delivery Director, Accenture ServiceNow Business Group | Inclusion and Diversity Advocate.
What is Sin Mei Ko's email address?
Sin Mei Ko's email address is sk****@****pri.org
What is Sin Mei Ko's direct phone number?
Sin Mei Ko's direct phone number is +140128*****
What schools did Sin Mei Ko attend?
Sin Mei Ko attended Colgate University, Bryant University.
What skills is Sin Mei Ko known for?
Sin Mei Ko has skills like Business Analysis, Integration, Process Improvement, Project Management, Business Process Improvement, Management, Leadership, Information Technology, Vendor Management, It Management, Change Management, Sdlc.
Who are Sin Mei Ko's colleagues?
Sin Mei Ko's colleagues are Sushma Biswas, Nemerisza A., Mohammed Kareem Khan, Marc Andrew Florendo, Scony Walter Hemlata, Amy Pavlik, Dario Caltagirone.
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