Sinamisile Ngcobo Email & Phone Number

Durban, Kwazulu-Natal, South Africa

Durban, Kwazulu-Natal, South Africa

Durban Area, South Africa

Strategic supplier sourcing; drawing up supplier contracts; liaising with suppliers; liaising with customs; adverting sales tracking; raising orders manually; pulling and amending orders; amending delivery dates; appraisal reports, pre-production sample and QA sample process; pulling and analysing information style cards; analysing item performance; liaising with customs and the DC; creating merchandise mags; Monday reporting.

Durban Area, South Africa

Strategic supplier sourcing; drawing up supplier contracts; liaising with suppliers; liaising with customs; adverting sales tracking; raising orders manually; pulling and amending orders; amending delivery dates; appraisal reports, pre-production sample and QA sample process; pulling and analysing information style cards; analysing item performance; liaising with customs and the DC; creating merchandise mags; Monday reporting as well as marketing and advertising

Westville

To receive calls and identifying the customer in accordance to standard customer service quality templates; to determine, analyse and log the customer's exact request in accordance to the different Customer Services Categories; data capturing; handling back office activities (non-technical dispatch & follow-ups); to liaise with other processes partners to indicate required actions and updating system accordingly; to respond to written correspondence and received customer requests via e-mail, fax, SMS and post; communicating with customers through appropriate mediums; to process follow up interactions; to monitor customer problems and identifying possible solutions; to update system information to ensure accurate communication with process partners; to identify, analyse and capture customer requests, needs and trends; to provide basic sales information and service advice to customers; to provide information to customers regarding brands, tariffs and relevant policies and procedures; to identify, analyse and (where relevant) initiate processes / actions to result in improved customer service; to perform new registrations and to update customer details.

General office duties (typing, faxing, emailing), drawing up and filling of worker timesheets, procuring office supplies, basic bookkeeping and filling of construction site diary

To organise and facilitate democracy education sessions; communicate and pass on information between the various stakeholders; to develop and maintain a database with the various stakeholders (i.e. CSOs, Cllr. Etc.) and to conduct a written and a verbal report back for my supervisor.

Bachelor Of Commerce (Bcom), Marketing And Supply Chain Management

Activities and Societies: n/a BCom Marketing and Supply Chain Management

Diploma, Procurement And Supply

D1: Contexts of Procurement and Supply D2: Business Needs in Procurement and Supply D3: Sourcing in Procurement and Supply D4: Negotiating.

High School

Activities and Societies: Hostel Prefect Netball School Play School Chior Fund Raising Committee Interact - Community outreach program..