Sinan Kahraman Email & Phone Number

Istanbul, TR

Üsküdar, İstanbul, Türkiye

İstanbul, Türkiye

• Worked in collaboration with the company management team to create the annual operational budget and business plan and align them with the company's overall strategy.
• Ensured the preparation and presentation of sales, operations and Human Resources KPI reports on a monthly, quarterly and annual basis, providing information about the company's progress towards its goals.
• I made the necessary assignments and prepared the procedures to facilitate a smooth operation by facilitating communication and coordination between field teams, external suppliers and customers.
• I identified improvement areas by performing operational efficiency analyzes and created action plans to increase efficiency.
• I managed business development processes and worked to expand the company's customer portfolio by actively pursuing new customer acquisition opportunities.
• I implemented surveys to analyze the needs of existing customers, increase customer satisfaction, and encourage long-term relationships and repeat business.

Bayrampaşa İstanbul

• Together with the team of 20 people I lead, I managed 4 different departments and ensured the effective management of the approximately 4000 m2 sales area of the store.
• I determined sales and profitability targets, considering store growth targets and annual workflow, and worked for my team to achieve these targets.
• To increase the performance of the sales area, I regularly reported KPIs with Excel and ERP system reports and took actions to increase performance.
• I followed the recruitment processes and personnel rights in cooperation with the human resources department.
• I managed product stock planning in accordance with the store's annual business plan.
• I led the commercial team consisting of visual presentation, logistics supply and sales units.

Ankara, Turkey

• With the team of 5-15 people I lead, I managed 2 different departments and ensured the successful management of a sales area of approximately 1200 m2.
• Before the establishment of the store, I managed the selection, placement and human resources processes of the founding team.
• I gave orientation and sales training to new team members and tried to help them adapt quickly.
• During the installation of the store, I ensured the general coordination of the team members and managed the commercial installation together with the Inter IKEA freelancer team.
• I determined sales and profitability targets, considering store growth targets and annual workflow, and worked for my team to achieve these targets.
• I regularly reported the performance of the sales area and took performance-enhancing actions.

Istanbul, Turkey

• I worked to create a corporate sales portfolio by using store data.
• I achieved sales targets by making product presentations to high-value individual customers and companies.
• I have managed residential and office decoration projects many times, from customer contact to delivery.
• I worked on stock supply and process management for corporate projects.
• I made reports and presentations about sales and CRM data to the Corporate Sales Manager on a weekly, monthly and quarterly basis.
• I arranged and organized the orders of the projects and ensured that the processes proceeded smoothly and efficiently.

İstanbul, Türkiye

• I promoted and sold the financial products and services under my responsibility.
• By scanning the customer portfolio of the Akbank Branches where I worked, I filtered the portfolio that could be interested in private pension and investment funds and held successful meetings.
• I provided consultancy services to customers about retirement investment funds, ensuring that their investments were evaluated in the fund basket with the highest return.
• I increased customer satisfaction and ensured customer loyalty by providing effective service to customers before and after sales.
• I ensured customer understanding and trust by communicating clearly and clearly about financial products and services.

Lisans Derecesi, Economic And Managerial Sciences Faculty, Finance

Activities and Societies: - Chairman of the Yüksek Ticaretliler Bahçelievler Campus Commitee (2005-2006) Yüksek Ticaretliler mezunlar.

Ön Lisans, İş Sağlığı Ve Güvenliği

Education record