Doug Sinclair

Doug Sinclair Email and Phone Number

Manager Operations and Maintenance @ Port of Seattle
Kirkland, WA, US
Doug Sinclair's Location
Greater Seattle Area, United States
Doug Sinclair's Contact Details

Doug Sinclair work email

Doug Sinclair personal email

n/a
About Doug Sinclair

Accomplished operations manager with a decade of expertise in elevating service operations and customer satisfaction through strategic initiatives and data analytics. Demonstrated success in managing substantial budgets, exemplified by a $15 million operations budget with precise cost control. Adept at spearheading high-performing teams towards exceeding organizational goals. Eager to leverage profound strategic planning and customer experience skills to drive the company’s mission.

Doug Sinclair's Current Company Details
Port of Seattle

Port Of Seattle

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Manager Operations and Maintenance
Kirkland, WA, US
Website:
portseattle.org
Employees:
2000
Doug Sinclair Work Experience Details
  • Port Of Seattle
    Manager Operations And Maintenance
    Port Of Seattle
    Kirkland, Wa, Us
    View
  • Port Of Seattle
    Manager
    Port Of Seattle 2019 - Present
    Seattle, Washington, United States
    • Spearheaded the launch of a new baggage operations department, enhancing cross-functional team collaboration and strategic alignment with executive leadership, significantly boosting operational efficiency.• Crafted and executed a comprehensive strategic plan for a major SLA encompassing over 30 airlines, introducing 10 innovative service benchmarks that propelled service quality forward.• Directed the fiscal management of a $15 million operations budget, achieving meticulous cost control within 1% variance, and formulated staffing models that optimized resource allocation, contributing to a 50% uplift in service performance.
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  • Port Of Seattle
    General Supervisor
    Port Of Seattle 2016 - 2019
    Seattle, Washington, United States
    • Enhanced team performance by implementing KPIs, resulting in streamlined operations and improved accountability across 15+ teams.• Achieved a 99% uptime for mechanical systems by overseeing daily operations, demonstrating exceptional reliability and operational efficiency.• Boosted staff readiness by 50%, as measured by performance evaluations, by aligning training programs with operational and business objectives, fostering a culture of continuous improvement.
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  • Port Of Seattle
    Maintenance Supervisor
    Port Of Seattle 2011 - 2016
    Seattle, Washington, United States
    • Led and mentored a team of 10, enhancing service performance through accountability and collaborative efforts, resulting in a 25% reduction in backflow service costs by applying strategic change management.• Processed over 10,000 service calls with a 99% completion rate, demonstrating exceptional operational efficiency and commitment to customer satisfaction.• Spearheaded process optimization initiatives, coaching staff through change, which significantly improved operational workflows and team adaptability.
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Doug Sinclair Skills

Supervisory Skills Contract Management Budgets Strategic Planning Procurement Operations Management Project Planning Outlook Microsoft Office Microsoft Word Microsoft Excel Customer Service English Photoshop Negotiation Windows Video Editing Office Administration Administrative Assistants Video Process Improvement Liaison Preventive Maintenance Streamlining Direct Digital Control Leadership Maximo Cmms Cross Functional Team Leadership Collaborative Problem Solving Collaborative Leadership Budget Management Budget Development Department Budget Management

Doug Sinclair Education Details

Frequently Asked Questions about Doug Sinclair

What company does Doug Sinclair work for?

Doug Sinclair works for Port Of Seattle

What is Doug Sinclair's role at the current company?

Doug Sinclair's current role is Manager Operations and Maintenance.

What is Doug Sinclair's email address?

Doug Sinclair's email address is si****@****tle.org

What is Doug Sinclair's direct phone number?

Doug Sinclair's direct phone number is +120661*****

What schools did Doug Sinclair attend?

Doug Sinclair attended Arizona State University - W. P. Carey School Of Business, Renton Technical College.

What skills is Doug Sinclair known for?

Doug Sinclair has skills like Supervisory Skills, Contract Management, Budgets, Strategic Planning, Procurement, Operations Management, Project Planning, Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service.

Who are Doug Sinclair's colleagues?

Doug Sinclair's colleagues are Neil Sherk, Alexus Webster, Veronica Currey, William Sternberg, Sonja Samuelu, Aubree Payne, Russ Simonson.

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