Sindhu B Email and Phone Number

-Proficient in middleware support: JBoss, Apache, Tomcat, nginx.-Manage continuous build processes with Jenkins and Bamboo.-Develop dedicated Dynatrace dashboards for varied monitoring needs.-Schedule maintenance windows in Dynatrace to prevent false alarms.-Handle priority incident tickets and collaborate with teams for resolutions.-Resolve server, network, and application issues, conduct RCAs and troubleshooting.-Support Linux and Windows security patching, ensuring 100% system availability.-Upgrade Dynatrace cluster nodes and create Apigee keystores.-Utilize AWS Control Tower for AWS application monitoring.-Create ServiceNow templates for patching tools to streamline tasks.-Provide production support and monitoring for web and app server infrastructure.-Proficient in Splunk, Dynatrace, and AppDynamics monitoring tools.-Experience in MuleSoft environment and security patching.

-24x7x365 Proactive Application and infrastructure monitoring -Incident Records Handling-Application Health Checks, Trend Analysis & Recommendations-Reporting (Daily, Weekly, Monthly, Ad-hoc)-Change related monitoring, co-ordination & Support (baseline pre / post implementation) -Bridge Support (Collecting the required data, analyze and troubleshoot the issue through supported tools)-Enhanced monitoring services (End User Experience, JVM Deep Dive, etc.)

-Maintain a database of the servers employed by SSO applications.-Constant Monitoring of the applications, servers, databases, VIPs and making critical decisions.-To validate authentication and authorization of the web requests across the application environments.

-To validate the success or failure of a web request by logging onto the server.-To correlate the waterfall model via a synthetic tool called Gomez to identify the root cause.-To set up and disable alarms on servers across environments to enable alerts or changes.