• Handling pricing and operational issues of both air and ocean department.• Handling petty cash and other finance related work.• Man management • Oversee employees to ensure sales goals were met and the delivery of services was accurate• Ensured that team members exceed customer satisfaction expectations and demonstrated company’s values• Regular training to the team whenever deemed necessary.• Accompanying sales team on customer visit for confirming the business.• Organize team building activities.

• Corporate accounts of company were given and was a KAM for all those accounts• To generate new leads through many sources• To qualify the leads and to meet customers and obtain business.• To meet customer on regular basis and to generate business.• Agent co-ordination for rates• Handling operational issues of both air and ocean department.• Authorised signatory for all docs and for bank related work.• Handling petty cash and other finance related work.• Man management• Oversaw employees to ensure sales goals were met and the delivery of services was accurate• Ensured that team members exceed customer satisfaction expectations and demonstrated company’s values

• Performance management for South region sales in terms of CRM Discipline, DSO.• Assisting the Regional head for report management.• Co-ordinate with network offices across the world, for supporting sales with the local charges in case of DDP, Ex works shipment.• Act as a link between Sales and CSO for smooth coordination process.• Following up constantly with the locations to achieve the given target.• Business Development : Quotation turnaround time, Win Ratio of quotations made, Lead qualification.• Implementation & Execution : Successful execution of trial shipments in first 10 weeks of all new accounts. SOP and IOP for each new customer.• Capacity Management : Effective management of capacity within team.• Develop customer database through different sources.• Meet customers on a regular basis.• Qualify the met customer as per Damco’s standards.• To work as a team with Product and CSO to bring in a customer on board.• Constant follow up to retain the customer.• Timely updation of calls made and opportunities in CRM.• Main focus on corporate clients.