• Support SFSS staff by providing guidance and coordination with various services, programming, events, and campaigns• Work closely with the President and Executive Committee to ensure smooth operations and delivery of SFSS services, including preparing reports on operational issues• Oversee human resources functions, including recruitment, orientation, training, and performance evaluation of administrative personnel

• Created strategies to support employee engagement and culture initiatives in partnership with internal clients• Responsible for developing, refining, updating LifeLabs' weekly newsletter, writing regular feature articles and serving as the main point of contact for news contributors• Monitored metrics that tie into LifeLabs' overall people strategy. Provided survey insights and analytics to support people leaders

• Created and executed effective communications strategies and tactics for assigned projects • Evaluated and identified potential news and develops press pitches, press releases and press materials• Developed written communications for the executive team including employee email announcements, town hall meetings, presentations and other internal channels

• Produced all promotional material such as media releases, newsletters, posters, brochures, media advertisements, business cards, and other materials as required • Provided communications support for programs, services, activities and special projects • Maintained the Society's website by producing, revising, organizing and posting content

• Handled communications for Observer Media Group’s growing team• Helped manage and update Vancouver and National Observer websites

• Wrote 90+ articles as a news, travel and editorial reporter for Vancouver Observer

• Wrote daily news stories (for print and web)• Conducted interviews and took photos• Pitched news stories

• Developed content for press releases, web articles and video blog