Project details:• Worked as a Salesforce Administator.• Customizing the application, Addressing user concerns, troubleshooting customer issues, and providing solutions for Salesforce-related queries.Responsibilities:• Issue resolution: Identifying, diagnosing, and resolving Salesforce-relatedproblems reported by users, including data quality issues, bugs, and system errors.• User support: Providing guidance and assistance to Salesforce users,answering their… Show more Project details:• Worked as a Salesforce Administator.• Customizing the application, Addressing user concerns, troubleshooting customer issues, and providing solutions for Salesforce-related queries.Responsibilities:• Issue resolution: Identifying, diagnosing, and resolving Salesforce-relatedproblems reported by users, including data quality issues, bugs, and system errors.• User support: Providing guidance and assistance to Salesforce users,answering their questions, and helping them navigate the platform effectively.This might involve creating user guides, conducting training sessions, oroffering one-on-one support.• Configuration and customization: Assisting in the configuration andcustomizationof Salesforce to meet the organization's needs, including creatingcustom fields, page layouts, validation rules, and process automation, SOQL,Approval Process, Process Builder, Email Template, Workflows, Data Loader,Workbench.• Reporting and dashboard creation: Generating reports and creating dashboardsto help users make data-driven decisions and track key performance indicators(KPIs).• Collaboration with stakeholders: Working closely with various departments,suchas sales, marketing, and customer service, to understand theirrequirements and implement Salesforce solutions that cater to their specificneeds.• Liaising with technical teams: Collaborating with Salesforce developers orexternal consultants to implement advanced customizations, integrations, or newfeatures that require coding or specialized technical expertise.• Continuous improvement: Staying updated on Salesforce best practices, newfeatures, and industry trends to recommend improvements and enhancements thatcan benefit the organization. Show less

Project DetailsTransition Process:Transfer the data from Mainframe Platform to Global Retailer Front End (GRFE Tool)Platform.Responsibilities:• Review and analyze the Retailer raw data.• Format the data in GRFE tool through the set of rules presented in GRFE andComparing it between Mainframe to GRFE until the conditions were met.• Dry and Parallel Run process. Preparation, Planning and Processing for Go Live.• Onboard the new Orgs in GRFE directly. Format… Show more Project DetailsTransition Process:Transfer the data from Mainframe Platform to Global Retailer Front End (GRFE Tool)Platform.Responsibilities:• Review and analyze the Retailer raw data.• Format the data in GRFE tool through the set of rules presented in GRFE andComparing it between Mainframe to GRFE until the conditions were met.• Dry and Parallel Run process. Preparation, Planning and Processing for Go Live.• Onboard the new Orgs in GRFE directly. Format Change the data in GRFE. Show less