Greet all patients as they arrive in a friendly, courteous, and professional manner, including in person and over the telephone communications, manage patient's insurance billing and coding doc's during check-in. Extensive understanding of medical terminology and in office clinical workflows. Maintain working knowledge of customer service principles, and departmental expectations regarding customer service. Routinely check and respond to work e-mails, document all necessary demographic, insurance, and financial information. Maintain patient charts, including creating new files, scanning files into the computer system, filing, shifting, and breaking down charts. Responsible for photocopying records and documents for billing purposes. Perform clerical duties, including mail delivery, faxing, copying, and scanning. Responsible for answering, screening, and directing incoming phone calls. Collect co-payments or other applicable financial payments.. Maintain daily financial log including documenting patient financial class, amount owed, amount collected, and scanning completion. Maintain daily patient log including documenting chief complaint, time and date of entry, time and date of exit, services rendered, and discharge/transfer information. Document patient volumes for the previous day. Maintain and compile reports and informational packets for distribution and perform any job related to the registration process. including performing other duties as assigned office director.

Customer service, inventory, displays, visual marketing, cashier and restock