Sindy Lau

Sindy Lau Email and Phone Number

Interactive Services Support Manager at The Hong Kong Jockey Club @ The Hong Kong Jockey Club
hong kong
Sindy Lau's Location
Hong Kong SAR, Hong Kong
Sindy Lau's Contact Details

Sindy Lau work email

Sindy Lau personal email

n/a
About Sindy Lau

Sindy Lau is a Interactive Services Support Manager at The Hong Kong Jockey Club at The Hong Kong Jockey Club.

Sindy Lau's Current Company Details
The Hong Kong Jockey Club

The Hong Kong Jockey Club

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Interactive Services Support Manager at The Hong Kong Jockey Club
hong kong
Website:
hkjc.com
Employees:
1089
Sindy Lau Work Experience Details
  • The Hong Kong Jockey Club
    Digital Services Support Manager
    The Hong Kong Jockey Club Jan 2017 - Present
    -Liaise with IT and Business users for User requirement, specification and UAT arrangement of new digital appplications or services- Facilitate automation projects for process efficiency improvement-Support the implementation and prepare customer communication of the new digital applications or services-Coordinate with IT or external vendors for incidents investigation and services recovery action
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  • The Hong Kong Jockey Club
    Interactive Services Support Manager
    The Hong Kong Jockey Club Sep 2014 - Dec 2016
    -Lead UAT team to support UAT of digital Channels-Liaise with IT for incidents investigation and services recovery
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  • The Hong Kong Jockey Club
    Assistant Interactive Services Support Manager
    The Hong Kong Jockey Club Dec 2011 - Aug 2014
    Hong Kong
    -Lead the operation team to support daily operations of electronic channels.-Monitor customer feedback towards e-channels and ensure high-quality customer service is delivered.-Coordinate Staffing Matters, e.g. recruitment, work hour budget planning etc. -Participate in the continuing enhancement and development of e-channels to improve customer’s experience.
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  • Inttra
    Insides Sales
    Inttra 2007 - 2011
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Sindy Lau Education Details

Frequently Asked Questions about Sindy Lau

What company does Sindy Lau work for?

Sindy Lau works for The Hong Kong Jockey Club

What is Sindy Lau's role at the current company?

Sindy Lau's current role is Interactive Services Support Manager at The Hong Kong Jockey Club.

What is Sindy Lau's email address?

Sindy Lau's email address is si****@****kjc.com

What schools did Sindy Lau attend?

Sindy Lau attended The Chinese University Of Hong Kong, Hong Kong University Of Science And Technology.

Who are Sindy Lau's colleagues?

Sindy Lau's colleagues are Jasmine Cheng, Alan Lim, Ivan Ho, Wilson Tsue, Annie Law, Cecilia C., Hugo Chan.

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