Sindy Lin Email & Phone Number

• I assisted with multiple elections including the 2014, 2018, and 2022 Vancouver municipal elections, the 2017 Vancouver by-election, and the 2017 Provincial General Election.
• Provided a friendly and convenient voting experience to voters by efficiently registering and updating voter information and clearly explaining voting procedures
• Contributed to setup ideas of the voting place that promoted easy accessibility of various stations for voters and helped maintain the community space with careful takedown

• I volunteered as a student coach for the Career Management Centre. The purpose of the program is to leverage peer-to-peer coaching.
• Reviewed students’ resumes and cover letters and provided coaching feedback to help them develop effective strategies in approaching these documents
• Informed students of available career-related opportunities and resources
• Strengthened knowledge on career topics such as interview preparation, networking tips, and social media audits to better prepare for coaching sessions with students

• My main responsibility was to help support the member dues collection process. I was responsible for all the cheques received for member dues.
• Processed approximately 100 cheque payments on the iMIS software for member dues daily for several weeks with speed and accuracy
• Replied to incoming calls and voicemails in a timely manner to ensure a quick response time for members and companies
• Assisted the team in replying to a high volume of emails, over 200 emails received during member dues season, with clear, concise, and accurate emails to minimize follow-ups
• Meticulously billed members for their new public practice license on the iMIS software and notified members
• Entered invoice batches into Microsoft Dynamics GP to assist the accounts payable department with invoice processing

• Established strong client relationships by making a personal connection with clients and fulfilling their banking needs on appropriate systems efficiently and accurately
• Helped clients enhance their financial situation by recognizing opportunities and providing sound recommendations
• Assisted with branch opening and closing on a rotational basis and consistently performed procedures compliantly to ensure compliance standards were met at all times

• Accurately recorded work hours for each team member, and consistently communicated with the team on the radio to respond to requests and track the progress of tasks
• Visited work stations to ensure that team members had the necessary equipment and supplies to perform their duties, as well as provided support whenever needed
• Responded to guest inquiries in an informative and affable manner

• Supported the salespersons of my department by engaging with their clients and assisting with transactions
• Delivered customer service excellence by demonstrating product knowledge and diligently handling inquiries and complaints
• Enhanced the department by ensuring that product displays on the sales floor and in the stock room were impeccably maintained

Bachelor Of Business Administration - Bba, Acounting

Activities and Societies: YWiB WISE Development Program - iOS Mobile App Development, Events and Outreach Volunteer, Welcome Leader.

Education record

Activities and Societies: Gladstone Community Schools Team, Senior and Athletic Leadership, Theatre Company, Dance Performance, Ukulele.